Has Your Design Firm Run Amuck With Your Web Site?

What''s happening to good web site design? Somehow we creative types at interactive and traditional ad agencies have run amuck - we''re building web sites that may dazzle the senses, but don''t really communicate much about our client''s business or products and services!

1. Somehow I don''t think anyone has a burning desire to spend 30-60 seconds on the Index page of a web site while another fancy Flash animation loads, complete with snazzy graphics, audio, and way cool cutting edge graphics - not!! People want to get real information, not razzle-dazzle graphics showing how great a developer is using the latest whiz bang technology!

2. I thought Frames went out of style like adding a .com to your company''s name. Apparently not, as there are still lots of web sites using Frames - forcing users to see a web site with mix and match (bad) graphics, odd menus and just a plain ugly interface.

3. I some times wonder if some of my fellow design geeks all own Adobe stock, or they are just trying to make sure HTML disappears as a content standard. The last thing many people want is to sit and watch as their 56 kbps dial up struggles with opening a doc in Adobe''s proprietary PDF format - many click off and are gone to the next web site. Content should be offered in HTML or Word format, both of which open instantly - no, I don''t own any Microsoft shares!

4. Another popular time waster appears to be designing web sites that require people to list all of their contact points, including first born children, their dog''s pedigree - etc. Registration forms should be short and no more than 4-5 entries that just require fundamental contact information.

5. What''s the value in running contests, games and other technology-enabled multimedia content on a web site? Recent studies have indicated most of the online user community isn''t interested in a web site that drives branding - they simply want information about a company''s goods and services.

6. The web is a wonderful medium for customer acquisition but it also works as a valuable tool for building dialogue with customers - approx 75% of the online community does not mind filling out short forms that ask them questions about goods and services, or providing feedback. More sites should ask people for their opinions and reviews - they don''t mind sharing them and these comments provide valuable insight.

7. Content is still one of, if not the most important variables in good web site design. Today''s savvy surfer doesn''t want content presented in book form; they want short paragraphs with lots of white space, not long textual columns in a type font that forces anyone over 30 (perish the thought there are people on the web over 30) to put on their glasses and squint at the screen.

8. We marketing types jumped on the community bandwagon 12-18 months back - you couldn''t read an article about web site marketing unless "community" wasn''t included as a buzzword du jour! Well, times have changed, or maybe we all came to our senses - today''s web user wants baseline information they don''t want to chat with other users via web site or read about shared interests - give them information in "content bytes'' and let AOL worry about building a community!

About The Author

Lee Traupel has 20 plus years of business development and marketing experience - he is the founder of Intelective Communications, Inc., http://www.intelective.com, a results-driven marketing services company providing proprietary services to clients encompassing startups to public companies. Lee@intelective.com

Lee@intelective.com', 242, 'Has Your Design Firm Run Amuck With Your Web Site?, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Has Your Design Firm Run Amuck With Your Web Site? plus articles and information on Web-Design

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Does Your Homepage Work?

All websites have a homepage. It is the most important page of your site. It acts as the main gateway to the entire site. Most of your prospective customers will enter through it. Its vital to get it right. You dont want them to just turn around and go away again.

Take a moment to clear your mind. Now go and look at your homepage and take a minute to evaluate it. Does it work for your prospective customers?

Most will arrive at your homepage and quickly scan through the content. If they are interested in what they read and see they''ll typically decide to click on a link that takes them to another page where they''ll find more information. As they make that decision they''ll be asking things like:

What do they do?


Do they look professional?


Whats in it for me?


Do i have the problem they describe?


Are they talking directly to me?


How can i get it?

Alternatively, if the homepage hasnt interested them immediately then they''ll leave just as quickly as they arrived, unlikely to return.

Your homepage is the gateway to your website and plays a critical part in the prospects visit. First impressions count. The success of your site depends on your homepage. Now, before we look at what a homepage should be, lets look at what it shouldnt be.

It should not be a false homepage requiring you to click a link to get to the real homepage. It shouldnt be a page that fails to direct the prospect to further action. It shouldnt contain any content that doesnt serve an immediate and clear purpose. It should never read like a dull brochure, that does nothing to motivate prospects to seek more information or buy immediately.

What a homepage should be. It should have a clear message. It should be a dynamic page that instantly conveys a sense of what you do, how you do it, who you are, how you do business, etc. It should start to describe the direct benefits that prospective customers get by buying your product or service. It should create prospect interest and make them eager to find out more. It should provide direction and clearly marked links to get them there. It should focus entirely on serving the needs of your prospective customers and removing their anxieties.

The purpose of your website is to sell your products and services to your prospects. To be effective your homepage must meet the needs of your prospects exactly and provide answers to their questions. To do this you must know what your prospects want and how they want it. If you dont already know, find out. Ask them!

Also, spend some time looking at other homepages learning what works and what doesnt. Are there features and styles that you could adopt on your site?

Once you have these answers design your entire homepage around them. Spend some time getting it right and both you and your prospects will benefit. Dont settle for second best unless you want your website to fail as a result of being ineffective.

When you''ve done it. Take a moment to clear your mind. Now go and look at your homepage once again and take a minute to re-evaluate it. Does it work for your prospective customers now?

Good luck!

About The Author

Peter Simmons is editor of the DYNAMIQ EZINE. GET MAXIMUM RESULTS FROM YOUR WEBSITE! Increase your traffic, prospect conversions, sales, profits, referrals and more... START GETTING RESULTS RIGHT NOW with your $129 WEBSITE EVALUATION ABSOLUTELY FREE at http://www.dynamiq.co.uk/ezine or email me anytime at mailto:peter@dynamiq.co.uk', 242, 'Does Your Homepage Work?, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Does Your Homepage Work? plus articles and information on Web-Design

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10 Profitable Ways To Recycle Your Content

1. Repackage your web site content in to different products to sell. You could create speeches, audio books, classes, and video tapes with your content.

2. Divide your content up and use it for promotional articles. You could submit them to other web sites or ezines for publicity. Just add your resource box.

3. Allow people to link to your web site''s content. This is a fast way to get hundreds of people linking to your web site.

4. Add to your content and create an ebook to sell. You don''t want to sell your free content, but if you add to it you can. It''s an extra profit stream.

5. Compile it into a free ebook. You could submit it to free ebook directories. Use it as a bonus for when people subscribe to your e-zine.

6. Use your free content as a lead in product for your fee based content or private site. Just allow them the option of up grading to the paid version.

7. Place it on follow-up autoresponders from your web site. This is a great way to remind people to come back and revisit your web site.

8. Create a free bonus out of your content for your main product. When you add new content, remove the old content and create a bonus product with it.

9. Use the content to create a press release. This works well if you need extra information for your press release announcement.

10. Trade content with other web sites. It will give you the chance to get new content and promote your web site at the same time. ----

About The Author

Over 40,000 Free eBooks & Web Books when you visit: http://www.ldpublishing.com As a bonus, Bob Osgoodby publishes the free weekly "Your Business" Newsletter - visit his web site to subscribe and place a FREE Ad! http://adv-marketing.com/business', 242, '10 Profitable Ways To Recycle Your Content, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', '10 Profitable Ways To Recycle Your Content plus articles and information on Web-Design

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Get FASTER Download Times By Making BIGGER Web Pages!

As a webmaster you already know how important it is that your web pages download fast. In a nutshell, if your pages are slow, then you''re losing visitors. And if you''re losing visitors, you''re losing money.

To speed up your download times, most web design experts will suggest that you optimize your GIFs and JPGs so that they download faster. They''ll suggest that you make your images smaller or remove them altogether. Or they''ll simply suggest that you put less stuff on your pages.

All of these methods work. The problem, however, is that they all involve doing things that you don''t want to do. You don''t want to squeeze any more quality and color out of your images. The same goes for your content - you put it there because you want it there. Basically, there''s only so far you can go with these approaches before you really start to ruin your page.

Fortunately, there''s one way to get your pages opening faster without having to compromise your images or your content. This is a simple and effective method, but one that is rarely discussed by the web design experts.

To understand this approach, it''s important to recognize the difference between "perceived" download time and "actual" download time. The perceived download time is the time it takes to have enough stuff displayed on your page for the visitor to be able to start studying your content. The actual download time is the time it takes for the entire page and all its contents to be fully downloaded.

The perceived download time is the one that really counts. Why? Because once your visitor has something before his/her eyes to read or look at, then there is much less risk that he/she will click away because your page is taking too long to load.

So how do you improve your perceived download time?

Simple, you break the content of your page down into two or more tables.

You see, web browsers will not start displaying the contents of a table until it has compiled the entire table to the end. Once a table is compiled it will display, and the browser will start compiling the next table.

That means that if you place the entire contents of your page inside one big table, the browser will have to compile the entire contents of your page before anything will be displayed. The result: your visitor spends all that time staring at a blank screen.

However, by putting some of the content towards the top of the page into a table of its own, the rest of the page can be downloading farther down, while your visitor is busy studying the stuff that''s already displayed.

I''ve used this method to great effect on my own website. I went from an actual download time of up to 20 seconds (staring at a white screen) down to a perceived download time of rarely more than 3 seconds (often as low as 1 second)!

The ironic thing is, my page is now bigger (in terms of Kilobytes) than it was before I made the change. That''s because 2 tables take more HTML than one.

But boy has that extra bit of HTML paid off!

Make a test page now and try it out. Your hit counter will thank you for it!

About The Author

Michael Hopkins is owner of BizzyDays eBook Publications.

Download Brand New Original eBooks for FREE at:

http://www.bizzydays.com

Download The eBook Publishing Success Package at:

http://selfpublishing-ebooks.htm

contact@bizzydays.com', 242, 'Get FASTER Download Times By Making BIGGER Web Pages!, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Get FASTER Download Times By Making BIGGER Web Pages! plus articles and information on Web-Design

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How Your Business Can Win Online

There are lots of websites out there that do little to encourage their customers to stick around or buy their products from them. In this article i''m going to show you a typical example of where a small company has gone wrong with its website.

Company X is a small family run roofing company. They repair, install and insulate roofs. They spend a lot of time and money advertising in the press and exhibiting at consumer shows and events to attract new customers. They are visibly committed to their customers and their needs. They do it well and reap the rewards. They are succeeding offline.

A potential customer sees them at a show they are exhibiting at. She has a brief but informative conversation about her roof with a company representative and takes away some literature to read. She leaves with a highly positive impression of the company and its employees. When she reads the literature she notices that the company has a web site and visits it. Their site looks professional. She looks deeper into the site by clicking a few links.

It only takes a few clicks for her to realise that the website is very thin on content. There''s little text and the text that is present is incredibly dull and uninformative. The site looks exactly like the brochure she took away. In fact, thats exactly what the web site is - the brochure online.

The site has a few basic features: you can contact the company, request a quote visit or get their phone number. There''s little else of any interest for potential customers. So would she stay and buy from the company? Probably not. At this point she either has to contact the company by phone to get more information or go somewhere else. She''s been abandoned by a company that has clearly made little provision for her visit. At best its a dull visit. She doesnt think very highly of the company now.

What went wrong? Why did the company, which made such a positive impression offline, make such a poor impression online?

Has the company put much effort into the site? No.

  • Is the web site poorly thought out? Yes.

  • Is there anything on the site to keep the customer there/interested? No.

  • Did the web site meet the customers needs? No.

  • Did the customer have an overall positive impression of the company? No.

  • Did they lose the customers business? Very likely, yes.

What can the company do to turn their website around and present a positive impression?

  • Spend some time researching their customers needs and re-focus their site around them.

  • Visibly apply their offline customer dedication online.

Its critical that their customers perceive some value from visiting their site. Otherwise why would they stay around long enough to even read about their products let alone buy them?

What if they arrived at the web site again? This time the text on the site sounds more interesting and descriptive. The site doesnt look identical to the brochure anymore. There''s some real case study examples of how previous customers have benefitted and saved money by using the companies products. How they transformed a cold roof space into a bright and warm usable room, or how they saved a fortune on their heating bill after some roof work was done by the company, etc.

There''s also a new quote tool that lets you put in your dimensions and get an immediate quote for the work. There''s also a button to get an expert to call you, a tool for seeing what any project work would look like when finished, a reminder tool which tells you when you are due for a roof inspection, ideas for improving your roof space, etc. The list doesnt necessarily stop here. They can add as many features, tools and resources as the customer wants. Starting with the customers most important ones first. On the new site the company also state their dedication to the customer - they make guarantees to respond quickly to any question or comment and help the customer in any way they can at all times.

The customers experience is very different now. She will be happy with her visit and service and have a positive experience of the company. She''ll feel the company is very attentive to her needs. Ultimately she''ll buy more from the company.

The companies end result is different now too. They''ll have more happy and loyal customers and ultimately therefore more recommendations and sales.

Are you making the same mistakes on your website? What can you do to improve your customers website experience?

Useful tips:

  • Respond to your users needs.

  • Adopt a creative approach.

  • Create some interest around your products.

  • Make your customer dedication visible.

Good luck!

About The Author

Need to get your business online? contact me now to find out how you can do it for less mailto:peter@dynamiq.co.uk You can see more of my articles to help you get results online at www.dynamiq.co.uk/ezine.

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What Your Website REALLY Says About You And Why It Matters

Everything you say and do says something about you. This has never been more true than in a text based environment like the Internet. You only have one chance to put across what you want to say. Use it wisely.

Getting a website right does take work and commitment. If you want it to succeed you must spend time to get it right and present the right impression to your potential customers.

During any conversation you can pick up extra clues from tone of voice, the choice of words used, the way it is said, pauses, etc. They provide emotion and meaning over and above the actual words being spoken. The same is true of text and other website content. There are extra clues of emotion and meaning and what you choose to write and how you say it can say a lot about you, your organisation and your priorities. These priorities are often clearly visible to every potential customer that visits your site and can therefore reveal a great deal about you.

It can reveal:

  • your business priorities,

  • how your organisation is structured and run,

  • whether you focus on your customers,

  • how you deal with things,

  • if you are easy to deal with,

  • your attitudes,

  • whether you pay attention to detail

  • if you are trustworthy

  • and more...

So, what is your website really saying about you? Are you sending out a positive and useful ''message'' to your potential customers or practically posting a great big sign that says something far less desirable?

How do you know? There are some key things to look for on your website or any other website. Bear in mind also that there could be a combination of one or more of these together:

  • Weak text/sales copy - text that lacks direction and order. If you decide to buy our products, fine. If you dont buy our products, fine. Big sign would read: "We''re not really serious about this new web thing"

  • Text heavily focused on you/your products - The message is clear. You are only interested in yourself and therefore your site is too. Big sign would read: "We are great. Customer? Who?"

  • No/wrong website focus - website either not focused on the customers needs or focused on the wrong things. The potential customer doesnt receive a positive and clear message about who you are, how you do business, etc. Big sign would read: "We either dont know or dont care about what our customers want". See also ''Not easy to use''

  • Poor layout - poorly organised webpage/website. No clear sense of order. Lack of clear prioritising and decision making, probably a reflection of the organisation. "We cant identify and meet objectives" See also ''Not easy to use''

  • Not easy to use - difficult to use website and website functions. Often these technical functions have the most sophisticated software known to man to do a particular function like buying a train ticket. Unfortunately they didnt consider how real people actually want to use the website or website functions. Big sign would read: "Oops! We were so busy enjoying doing the great software bit we love, we forgot the user"

  • Too much text - we absolutely love to tell you how great we are/our product is. We''ll try and bore you into buying our products with loads of text. Big sign would read: "Just buy our product you fool, we know best"

  • "Brochureware" - existing brochure has been moved online. Token website. Does little for anyone. Looks great doesnt it?... (Not really a question, more a statement). We thought we should get a website because everyone else has one. Big sign would read: "LOOK we''ve got a website too!"

  • Too much animation/other - extra stuff that doesnt serve any real purpose apart from distraction. We absolutely love flashing things/gadgets/buttons/scrolls/colours/fonts... the more the better. More an experiment than a business. Big sign would read: "Our web designer is great isnt he/she? or i should have been a programmer"

  • Difficult to contact anyone - the online equivalent to an electric fence. Typically employed by big corporations. Theyve gone to great lengths to make sure its very, very difficult to actually email anyone within the organisation. Big sign would read: "We are far too big and rich to speak to ''the little people'' who actually buy and use our products. Go away!"

Did you recognise any of these from your virtual travels on the Internet? They are all present to some degree in businesses of all sizes and industries. Does your site have any of them? If so, the message you are sending out to your potential customers is unlikely to help you succeed online. More likely it will have a harmful affect and direct influence on your image and reputation, customer visits and repeat visits, sales and repeat sales, company results, customer goodwill and contact, etc.

Make your site the best it can be. Work at it. Ask for constructive feedback. Make a commitment to getting your website to say the right things about you. It will still be paying you back long after youve done it.

Good luck!

About The Author

Need to get your business online? contact me now to find out how you can do it for less mailto:peter@dynamiq.co.uk You can see more of my articles to help you get results online at www.dynamiq.co.uk/ezine.

peter@dynamiq.co.uk', 242, 'What Your Website REALLY Says About You And Why It Matters, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'What Your Website REALLY Says About You And Why It Matters plus articles and information on Web-Design

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6 Reasons Why A Website Is Crucial To Your Business

Since I''m a web designer, I have a tendency to think everyone understands that having a website is important. Every once in a while, I have to remind myself that some people just haven''t heard yet!

Why is having a website such a big deal? Here are 6 reasons:

  • A website increases your credibility.

    Your website has a powerful impact on a potential customer''s confidence in you. A professional design, well-written copy, helpful product information, and good contact info can tremendously increase trust in your company. It lets people know you''re knowledgeable and up-to-date. If you take the time to develop a good-quality site with helpful information, visitors will have no choice but to be impressed.

  • A website makes your company visible anytime, anywhere.

    As of April 2002, there are roughly 165.8 million people online in the US alone. Some of them are looking for your products and services. With a website, you open yourself up to a world of opportunity in reaching people who might not otherwise find you. With the click of a mouse, anyone can get to your company''s website 24/7.

  • A website makes it easy for people to refer new customers to you.

    For many businesses, referrals are a crucial source of new customers. Having a website makes it easy to encourage referrals, because customers can simply send friends and business contacts to your site. Website addresses are easier to remember than phone numbers. Plus, giving people multiple ways of contacting you makes it more likely that they will do so.

  • A website is a powerful sales tool.

    Selling your products through an online store is often a killer way to expand your business. You have a perpetual, easily-accessed storefront--one that costs a fraction of a brick and mortar store and can reach many more people. Effective sales copy can do an incredible job of hooking visitors on your products and compelling them to click that "buy" button.

    Even if you can''t sell your services directly over the internet, a website is still a powerful asset. It''s a primer that you use to convince visitors of why they need your services. You get them salivating to buy, then invite them to contact you through your site.

  • A website increases the value of your advertising.

    Adding your website address to all your advertisments, business cards, and company literature is a great way to draw potential customers to your company. Providing a website gives people a way to act on your message whenever they hear about you or see an ad for your company. Going to a website is easier than writing, visiting a store, or even making a phone call. Customers get the information at their convenience and don''t have to wait for a salesperson to help them. Also, it''s often more comfortable to visit a website, because there is no obligation. Visitors don''t feel pressured.

  • A website helps you stay in contact with potential customers.

    There are frequently people who are interested in what you have to offer, but they might not be ready to buy right now. You need to stay in contact with them so that you immediately come to mind when they ARE ready. A website is a great way to facilitate this. You can use your website to collect email addresses from visitors. Then you can periodically send out promotional emails or a newsletter. Staying in contact keeps your company fresh in visitors'' minds.

    Well, there you have it--6 ways a website benefits your company and helps you sell more. Do you want to leave this opportunity to your competitors? Surely not! Each day you wait, you''re letting them establish themselves online as THE resource in your field. Stop giving them that advantage!

    About The Author

    Jamie Kiley is the editor of Passing Notes, a web design newsletter. Get a hot, fresh web design tip delivered to your inbox every two weeks! Sign up now at http://www.kianta.com

    jamiekiley@kianta.com', 242, '6 Reasons Why A Website Is Crucial To Your Business, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', '6 Reasons Why A Website Is Crucial To Your Business plus articles and information on Web-Design

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  • How To Boost Your Sales Dramatically Using Dynamic Back-end Strategies

    Getting a customer is not easy.

    Getting a visitor to decide that he or she wants to buy the product or service you''re offering, getting out their credit card and giving you their hard-earned money is not a piece of cake.

    Most visitor''s to your Internet site, 97 - 99% of them if you''re lucky, will not buy your product. They turn away from your site, your offer...and they will probably never return. In other words - if you work hard, if you use the right techniques and if you''re talented maybe you''ll get 1 - 3 % of the people who visit your site to buy. But it''s not easy.

    First you need to make sure you actually get enough visitors to your site. And if you use paid advertising, like pay-per-click search engines - this will cost you money. If you plan on getting visitors for free, this will take you time.

    You need to make sure that your visitor is persuaded to buy. And if he or she won''t buy the very first time they visit your site, you need to get them to come back again later.

    Getting a customer ? a "first-time" customer ? takes a bit of effort.

    But the efforts are worth it. Because once you have that customer, he will be a valuable asset.. Your customer will become your main income source. Why? Because your already existing customers are much more likely to buy from you again and again.

    By calling this "customer life-time value", you''re putting a name to it. And a value. How much will your average customer buy from you over the next 10-15 years? Customer lifetime value. The online businesses that make the most money are the ones that know how to use their existing customer base to maximize profits.

    I guess the old saying that you need to take care of your customer, is particularly true on the Internet.

    I''ll give you an example.

    A guy called John runs a site where he sells a product for $ 100. He gets a small amount of visitors - 100 visitors a day; that''s 3000 visitors a month. He manages to sell to 1% of his visitors, which means he sells for $ 3,000 a month. He gets 30 new customers a month.

    After a year he''s earned $ 36,000 from his 360 customers.

    His friend Neal runs a site, too. He gets 100 visitors a day and sells a product that costs $ 100 and manages to sell to 1% of his customers. 30 new customers a month; 360 customers a year. What a coincidence, right? Anyway, Neal has got a really nice product. A product people love. He also offers great customer service. Neal''s customers like him very much.

    They wouldn''t mind buying from him again.

    After his first 12 months online, Neal sends all his 360 customers an email offering a second product. A so-called back-end product.

    This doesn''t take him long. After all, it''s just ONE email.

    The second product is a little more expensive, it costs $ 300, but it is a product that his customers really need. A product they want. (He knows this because he asked them in a survey what product they would be interested in; what products they really needed.)

    Since Neal is a great guy offering great products and excellent customer service, as many 30 % of his customers buy the second product. That''s 108 people.

    Now here''s the interesting bit. The second product costs $ 300, which means that Neal has an additional yearly income of $ 32,400!

    Look at the figures! Neal has doubled his yearly income just by selling a second product to 30 % of his customers. He hasn''t had to go to great lengths to get new customers, but he''s using his existing customers to double his profits!

    John makes $ 30,000 a year, Neal makes $ 62,400.

    And the one and only difference is that Neal sends out one extra email!

    Neal still only gets 100 visitors a day. He still only gets 1% of them to buy his first product, but he offers them all a second, back-end product. He maximizes the profit potential of his customer base.

    Strategies like "back-end offers" and concepts like "lifetime value" shifts the focus from the short sighted "take the money and run" strategy that is so much in use on the internet today. You''ve seen these sites all over. They only focus on getting a massive amount of traffic and then selling visitors an overpriced product that doesn''t deliver what is promised.

    Customers feel fooled. Why would they ever want to buy from this salesman again?

    The more successful sites focus on building a strong relationship with their customers. And your main goal shouldn''t be to make sure your customers are satisfied...you want them to be extremely satisfied. If you deliver the goods, your customers will trust you more. And if you have their trust, you can sell them anything.

    Here are a just few pointers of how you can establish a great relationship with your customers:

    1. Delivering a great product

    Give your customers exactly what they want. And then some more. One of the best ways to get people to buy from you again and again is to only sell high quality products. If you ever consider selling a crap, overpriced product, ask yourself why you''d want to loose all that future income from your customers.

    2. Responding quickly

    When you run an online business, you''ll get a lot of email. People will ask you about all kinds of things, and they will expect answers immediately. Set up autoresponders to make sure they get a pre-written email the minute they send you one. Tell them that you''ve gotten their email and that you will read it within the next 24 hours. And make sure you do. When you''ve read it, always reply to them, even if you can''t answer their questions.

    3. Taking care of customers after purchase

    Too many online businesses forget about their customers once they''ve bought the product. And if they take the time to write to them again, it''s only because they''re trying to push another product. Don''t get me wrong, you want to push that second product, but consider at least pretending that you care about how your customer is doing. Sending an email doesn''t cost a penny. Why not send more emails where you''re not trying to sell them anything. In the long run, this strategy will make you sell more! Ask how they''re getting on with their product, give them tips, give them a free gift, congratulate them on their birthday etc. Care more, and you''ll sell more.

    The bottom line? Think long-term. Realize that your existing customers will buy from you again and again if you just let them. Let them.

    About The Author

    Steve Atlas writes regularly for the Internet Marketing Dictionary - http://www.internet-marketing-dictionary.com', 242, 'How To Boost Your Sales Dramatically Using Dynamic Back-end Strategies, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'How To Boost Your Sales Dramatically Using Dynamic Back-end Strategies plus articles and information on Web-Design

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    If Content is King who is Queen?

    It''s been said again and again, when it comes to getting people to visit your site (and stay there for more than 5 seconds), the quality of your content rules supreme. But once you''ve bowed to interest, saluted relevance and kow-towed to originality, who else must you pay homage to for recognition in the court of website stickiness?

    The two jewels in the crown of Presentation, for it is of course Presentation who is Queen, are structure and graphical design. Let''s take a very brief look at them both.

    Structure We''re interested here in how you order the contents of your site, in how you link the different components and sections together. Your objective is to make the experience of browsing your site as straightforward as possible for your visitors.

    So how do you go about achieving a clear, intuitive structure? For larger more complicated sites it helps to draw a chart of all the pages, showing how they connect to each other (this process isn''t such a bad idea for smaller sites either). Try and keep everything logical and stick to the ''3 click rule'' as much as possible. (The ''3 click rule'' - a user shouldn''t have to click more than 3 times to get to a page).

    Once you''ve worked out a logical site structure, the basis for your navigation system should pop out. Don''t go and spoil it all by using a fancy (usually Flash) navigation system that''s frustratingly difficult to work out!

    Graphical design What you do with your design is generally down to personal taste and branding requirements. Take a look on the Internet and you''ll see successful designs from the extremely detailed to the minimalist.

    Note that whilst people will say ''but look at Google'' to justify a plain (ugly!) design, well chosen colour schemes and visual interest will give your site a positive boost.

    No matter what style you go for, there are some rules that will always apply:

    • Be consistent, the look shouldn''t change across the site
    • Busy backgrounds hardly ever work
    • Take it easy on the flashing ads and graphics
    • Watch out for clashing colours
    • Dark text on light backgrounds work best
    • The fewer fonts and text colours there are, the better
    • Use high quality images and graphics

    Logical structure and pleasing design make for intuitive navigation and an easier more enjoyable browsing experience. With just a little thought you''ll be rewarded with visitors who pay more attention to your content and not the pain and effort needed to get to it.

    Trevor Lewis has over 10 years in the Software Industry. He is currently a Senior Consultant at EMNM. EMNM offer a range of new media design services including multimedia presentations and website design.', 242, 'If Content is King who is Queen?, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'If Content is King who is Queen? plus articles and information on Web-Design

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    Your Website Hurts My Eyes: 7 Reasons to Tone Down Your Advertising

    So you''re on the computer, as usual. Your eyes are smarting. Your back hurts. You want to jump in the car and sail down the highway with all the windows down and your hair flapping in the wind. But before you call it quits for the day, you have to look up just one more thing. Maybe it''s web marketing, maybe you want to buy some artwork to hang in your office. Off to Google you go.

    You type in the magic words, whatever they are, and watch as a list of websites flows down the page. You click on the first one, and it''s an instant assault on your eyeballs. Ten glaring banners, flashing like Vegas at midnight. One of those annoying hover ads that follows you as you scroll and won''t let you read anything until you click the corner. Some sparkly things "snowing" down the page. Frantic messages screaming things like BUY NOW! LAST CHANCE! INSTANT SUCCESS CAN BE YOURS. A picture of a grinning guy who reminds you of your creepy Uncle Lester.

    You click away. Not today, not any day. You don''t care what that guy is selling or even if he''s giving something away, because his presentation is god-awful. Just when you thought you''d escaped the mayhem, a sneaky little window pops up: "WHY DID YOU LEAVE THIS SITE? Please fill out this quick survey!" Are they kidding? You consider typing something offensive in the "Leave Your Comment" box, but figure it will only encourage someone to spam you with unwanted offers.

    We''re all familiar with this web-surfing experience. It''s downright unpleasant. What''s your opinion of someone who pitches their company in such a loud and desperate manner? Do you believe all of their pie-in-the-sky promises? Do they strike you as company run by people who are intelligent, honest and reliable? Are you going to whip out your credit card because they tell you to?

    Of course you''re not. Being the loudest, the brightest, the busiest and the boldest may attract attention, but it does not bring sales. That''s something to remember when you''re creating your own company website. What DOES attract and keep new customers coming back? A simple, tasteful web design. An easily navigable site. Copy that''s crisp, clean, and interesting.

    Here are 7 reasons to tone down your advertising:

    1. Flash is just too flashy. A flash presentation can be creative and unique, but is it really needed for what you offer? Will that kooky winking clown-head in the corner really make the sale for you? Even if you find a really excellent designer who can put together an incredible high-tech Flash feature, consider the harried web surfer. She''s been clicking all day; do you really think she has the patience to stand for one more mini-movie?

    2. Too many messages cancel each other out. Ever try to read one of those pharmacy circulars when you''re tired? All of those big red words emblazoned across the page. Headlines crammed in beside blown-out price points and cheap photography. It isn''t easy! If you try to cram a whole bunch of words on your website, guess what? Not one of those messages is going to be read, let alone remembered. The eye doesn''t know where to look! Try a visual whisper instead of a scream. Make your point as best you can, but take care to leave whitespace so the eyes have a resting place where they can digest what you''ve said.

    3. Movement is distracting. Think about the last time you visited a website with "magical stars" sprinkling down over the words. Were you able to read and understand it? Mind the weary web surfer; be kind to his eyes! You stand a much better chance of holding a customer''s interest with words that aren''t flying off the page, but rather standing still in one spot, waiting quietly for someone to read them!

    4. The mighty click is all-powerful. You know what it is to be that web hunter. The mouse is in your hand; you''re in total control! Now think of that other person palming the mouse, surfing YOUR site. If your website is a frenzy of color and confusion, all it takes is one CLICK and you''re forgotten! Don''t want them to click away? Here''s how to make them stay. Keep it clean and simple!

    5. Your empty promises are lost on the skeptical consumer. Think about your own web-surfing experiences. Did you believe that guy who told you he''d make you a millionaire if you just SIGN UP TODAY? You''re better off being honest and optimistic, than crazed and fanatical about what you can offer your customer.

    6. Pop-ups are really annoying. Have you ever been so intrigued by a pop-up ad that you bought whatever they were raving about? My guess is no. Do you appreciate it when you''re trying to get some work done on the computer and fifteen pop-up ads crowd your screen and overload your hard drive? I certainly don''t! If you don''t like such rude interruptions, then don''t impose them on somebody else. I don''t care how many times that marketing guru tells you it will improve your search engine ranking. Search engine stats might give you exposure, but click rates mean nothing if the customer''s not buying.

    7. No one reads really long sales letters. Ah, how brilliant of those copywriting experts to convince you that a six-page letter is going to bring in big bucks for your company. Especially if you''re paying them by the hour or word! A two-page letter will do the same thing as a six-pager, and more. The ''more'' being that it will hold your reader''s interest the whole way through. Brevity is the key to great writing. If you can make a great argument in five words or less, you''ve got it all over the next guy. Keep that in mind before you put the Magna Carta on your web portal.

    Want to design and write website content that attracts and captivates? Want to bring your visitors back for seconds, thirds, fourths, and the ultimate purchase? Then keep the above "distractors" to a minimum. Really try to put yourself in the other person''s shoes... the one who is searching the internet for what you have. Think about all of those things that prevent you from enjoying your web surfing experience, and then take care to remove them from your own company website! Offer tasteful, subtle design, eloquent headlines, and clear, informative copy. Be honest about what you sell and how it can make a difference for your potential customer. Speak softly, and watch the sales roll in.

    Copyright 2005 Dina Giolitto. All rights reserved.

    Dina Giolitto is a New-Jersey based Copywriting Consultant with nine years'' industry experience. Her current focus is web content and web marketing for a multitude of products and services although the bulk of her experience lies in retail for big-name companies like Toys"R"Us. Visit http://www.wordfeeder.com for rates and samples.', 242, 'Your Website Hurts My Eyes: 7 Reasons to Tone Down Your Advertising, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Your Website Hurts My Eyes: 7 Reasons to Tone Down Your Advertising plus articles and information on Web-Design

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    A Crash Course on Graphic Philosophy 101

    Novice and professional graphic designers, we are aware that you know the basic principles of graphic philosophy. But then, as workers of art ? though digital and graphic art already borders in commercial arts, there''s no harm in continuously improving our craft through constant study and practice, is there? Really great graphic designers I know have come to their status because of painstaking application and study of their past works.

    We''ll review the theoretical concepts of graphics and graphic forms as a foundation on how we have to go about our graphic designs. To begin with, a graphic form is the shape that embodies a certain idea. We can take a tree and use it as an example. How many ways can we depict a tree? We can depict by a photo of a tree, or the silhouette of a tree, or even its outline. By having these forms that represent a tree, we are therefore conveying the idea of a tree.

    A word of caution, though, the effectiveness of which the idea is communicated depends upon many levels of context.

    The abstraction of an idea into a flat space, to make it a graphic form, is an integral part of Graphic Design. Usually, the goal is to communicate the idea as clearly as possible. So why not depict the apple as close to reality as possible with a photo? This clearly depicts an apple and leaves no room for misinterpretation. So why not use photos of everything?

    The idea is usually not as simple as just an apple. The graphic form is merely a component of an entire design. In a design of a poster for example, the existence of multiple forms and large amounts of text can compete with one another for the reader''s attention. To increase readability, graphic forms are usually simplified into basic shapes, and flattened into a limited amount of color. They are made to work with type more harmoniously and further refined to convey the layers of information with clarity.

    The concept of contrast also defines the graphic form of an idea. In a field of 10 squares and 1 triangle, the form that will be noticed is the triangle. A design placed on a wall, on a billboard, or on the internet, are usually lost in a field of other designs. In order to help define your idea over the others, forms that contrast those around it are effective. Basic factors such as typeface, color, scale, and form are elements that can easily help get a design noticed.

    The representation of an idea goes beyond its place on the page or its place on a wall. There is the larger context to consider the audience. The ability of the audience to interpret your design is based on the ability of the audience to understand the forms in which an idea is embodied. Preferences of form, and the ability to understand form, can change by age group, location, and through time. We all understand the representation of dollars by a symbol: $. Though symbols universally communicate, they are become ordinary by usage. As the audience becomes visually educated and aware of these forms, the visual language of graphic design expands. However, the evolution of forms must also take place in order to keep interest.

    In the overall scheme of things, fresh ideas and interesting graphic forms have always been able to attract attention. New ways of representation strike curiosity. But the goal is to communicate and the form is part and parcel of visual communication.

    Lala C. Ballatan is a 26 year-old Communication Arts graduate, with a major in Journalism. Right after graduating last 1999, she worked for one year as a clerk then became a Research, Publication and Documentation Program Director at a non-government organization, which focuses on the rights, interests and welfare of workers for about four years.

    Book reading has always been her greatest passion -- mysteries, horrors, psycho-thrillers, historical documentaries and classics. She got hooked into it way back when she was but a shy kid.

    Her writing prowess began as early as she was 10 years old in girlish diaries. With writing, she felt freedom ? to express her viewpoints and assert it, to bring out all concerns -- imagined and observed, to bear witness.

    For comments and inquiries about the article visit http://www.graphicdesignsunlimited.com', 242, 'A Crash Course on Graphic Philosophy 101, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'A Crash Course on Graphic Philosophy 101 plus articles and information on Web-Design

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    You Too Can Have Fun With Sepia Images!

    If you are one of those who wonder how people come up with the cool looking sepia tone prints that you admire so much. If you are doubling up with jealousy over a sepia tone, here, we will give you tips on how you could achieve this sepia tone, too. Ready up your Photoshop software program, your PC and prepare to have fun with sepia! It''s time that they envy you, too.

    First of all it is important for you to choose images that have some darks and lights ? it doesn''t matter how colorful they are. Many images could go along with sepia tone, so you won''t take forever finding an image. You can even have a black and white image. However, if you start with images that are in CMYK, there''s no need to convert them to RGB. If you''re going to use them for the web, then convert them to RGB by clicking IMAGE-MODE-RGB. Take the image size down to 72 dpi with about 4 inches in height. Do this by the commands, (IMAGE-IMAGE SIZE). If your image is for print, though, a much higher resolution is needed for it. The dpi needed can be checked with your printer.

    You''ll see how big your image is by making sure you are at 100%. Whether you are using the image for the web or planning to print it, make sure that you are aware of the size you have it set at. Scale the size down or repair a choppy image by using the ZOOM TOOL-Hit Z on the keyboard ? hold down your ALT key. On a Mac, open apple key to toggle back and forth between zoom in and out). You''ll see your image smoothing out as you manipulate these commands. We dearly hope that it would work for you!

    When you have found the ideal size you want for your images, we go on to the fun part! Begin working on the color first for it is easier and adjust your lights and darks.

    Change the Hues of your image by IMAGE-ADJUST-HUE/SATURATION. Check the box that says colorize and preview or check it by default. It''s your choice if you like to adjust the top bar to the color you want for your image, or just type in numbers. Saturation is how much of the hue you chose will be used on your image. For adjusting lightness, the lightness slider does the trick. Try not to go crazy over this last bar (lightness).

    Then, adjust the darks and lights. Even if you think your image is already so great and you wouldn''t want to mess it up try this ? select IMAGE-ADJUST-LEVELS. Three sliders will appear ? the first will make your image lighter, another will make it darker, and the last one adjusts the midtones. Adjust on these sliders depending on the image you use. Once you''re done, hit CONTROL-Z or EDIT-UNDO MOVE to see your image before the adjustments. It will switch back to the original image. If you hit CTRL-Z or EDIT-UNDO MOVE again, it will toggle back to the image with the level adjustment you just applied. If you like to have fun, go over it again and again! Just don''t blame us if you get bored!

    And we haven''t told you that you can do different types of hues? So, we''re telling you now! If you''ll be doing this types of images for the web the great thing is that you can save them as a GIF and they will look wonderful. File sizes will not be a problem since you are using lesser colors! Good luck with your sepia!

    Lala C. Ballatan is a 26 year-old Communication Arts graduate, with a major in Journalism. Right after graduating last 1999, she worked for one year as a clerk then became a Research, Publication and Documentation Program Director at a non-government organization, which focuses on the rights, interests and welfare of workers for about four years.

    Book reading has always been her greatest passion -- mysteries, horrors, psycho-thrillers, historical documentaries and classics. She got hooked into it way back when she was but a shy kid.

    Her writing prowess began as early as she was 10 years old in girlish diaries. With writing, she felt freedom ? to express her viewpoints and assert it, to bring out all concerns -- imagined and observed, to bear witness.

    For comments and inquiries about the article visit http://www.graphicdesignsunlimited.com', 242, 'You Too Can Have Fun With Sepia Images!, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'You Too Can Have Fun With Sepia Images! plus articles and information on Web-Design

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    The net-Domain: Backbone of the Web

    We do not always realize that figures are just quantity and can deceive about quality.

    In spite of the fact that the net-domain is only the No. 4 in terms of the number of domain names registered, it works as a backbone of the web. The net-domains build the largest Top Level Domain by number of hosts, or machines connected to the Internet. More than 44 percent of name servers use net-domains. We presume, that programmers and other technical experts have a more narrow emotional relationship to .net than to .com. Their sympathy for .net is just greater than for .com.

    Historically .net was once reserved for providers. This might have still an influence to the technical use of .net and the importance of this use. Every programmer and hostmaster has an idea of .net, but not every programmer and hostmaster has an idea of .com. In some way .net stands for the web.

    Other facts:

    -- 31 percent of all page views are dependent on a net-domain for resolution

    -- 32 percent of all B2C e-Commerce in 2004 is dependent on a net-domain for resolution. https://www.domainregistry.de/net-domain.html

    About The Author

    Hans-Peter Oswald
    CEO
    ICANN Registrar Secura

    http://www.com-domains.com; secura@domainregistry.de', 138, 'The net-Domain: Backbone of the Web, Domain-Names, Domain-Names articles, Domain-Names information, about Domain-Names, what is Domain-Names, Domain Name Information', 'The net-Domain: Backbone of the Web plus articles and information on Domain-Names

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    8 Million de-Domains

    DENIC, the registry of the German Top Level Domain (TLD) has announced, that it has received the eight millionth application for the registration of a de-domain. The de-domain has the position as the world''s favourite Country Code TLD, ahead of .uk, which has about 3.7 million registrations. The de-domains are also numerically stronger than nearly all the generic Top Level Domains that are used throughout the world, such as .org, .net, .info and .biz. Only one the com-domain with more than 30 million domains is more often registered than the de-domain.

    October 2004

    .de 7.981.014 (Increment compared to one month ago: 89.793)

    .at 367.987 (Increment compared to one month ago: 4.766)

    .com 31.017.772 (Increment compared to one month ago: 750.631)

    .net 4.999.073 (Increment compared to one month ago: 88.952)

    .org 3.138.385 (Increment compared to one month ago: 37.607)

    .info 1.919.331 (Increment compared to one month ago: 683.846)

    .biz 1.041.432 (Increment compared to one month ago: 13.118)

    .us 881.411 (Increment compared to one month ago: 6.395)

    The de-domain is not totally liberalized, as it seems. Foreign companies and individuals can register also de-domains and sell products and services to the attractive German market by websites, but they must have a German Admin-C. DENIC-Member and ICANN accredited registrar Secura provides automatically this German Admin-C during the registration process. https://www.domainregistry.de/de-domain.html

    About The Author

    Hans-Peter Oswald
    CEO
    ICANN accredited Registrar Secura

    http://www.com-domain.com; secura@domainregistry.de', 138, '8 Million de-Domains, Domain-Names, Domain-Names articles, Domain-Names information, about Domain-Names, what is Domain-Names, Domain Name Information', '8 Million de-Domains plus articles and information on Domain-Names

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    ICANN Registrar: za-Domains for Anybody

    Cologne, 12.10. 2004. ICANN accredited registrar Secura announces today,that the company is accepting the registration of za-domains.

    The co.za-domains are the domains of South Africa. The co.za-domains belong to the popular domains in Africa.

    You cannot register at .za. If your name is not available at co.za, you can also register at org.za.

    The com-domain is best for websites that target international markets, while .co.za-domains are best for South African webpages or those with a strong South African reference. This is so because surfer are used to, and you may lose a part of your target group if you deviate from the expected Top Level Domain.

    Even if you should own a .com domain, it is advisable to register also a .co.za-domain as well. The za-domains are available on a first-come-first-serve basis.

    There are no specific requirements for registering za-domains. A local presence or registered company in South Africa is not a requirement for a co.za name.

    ICANN accredited registrar Secura can register a za-domain at once, if the domain name is free.

    About The Author

    Hans-Peter Oswald, CEO
    ICANN accredited Registrar Secura

    http://www.com-domains.com; secura@domainregistry.de', 138, 'ICANN Registrar: za-Domains for Anybody, Domain-Names, Domain-Names articles, Domain-Names information, about Domain-Names, what is Domain-Names, Domain Name Information', 'ICANN Registrar: za-Domains for Anybody plus articles and information on Domain-Names

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    Why to Register md-Domains?

    What is .md?

    .md is the web address that identifies you, your company or your organization with the healthcare industry. Thousands of professionals and companies in the healthcare industry are already utilizing .md for their branding and marketing efforts, including some of the world''s largest pharmaceutical companies. .md is a valuable and unique asset that can be used as an intuitive and dynamic communication tool.

    • .md is the perfect web address for medical professionals and healthcare companies
    • .md is a permanent professional address
    • .md is a dynamic communication tool and distribution channel for participants in the healthcare community
    • .md may be used to protect your brands and trademarks to prevent international cyber-squatters from purchasing your domain names and using them for other purposes
    • .md may be used as a unique, intuitive, and available promotional tool to market prescription and OTC drugs

    .md Focus: Healthcare

    We are developing an Internet domain for the global healthcare community where participants in the healthcare sector can acquire valuable .md domain names that correlate precisely with the marketing of their core business practices and new products. .md permits corporations and individuals to establish a unique Internet presence that carries an automatic, intuitive association with healthcare and other medical services and applications.

    Growth of the .md Registry

    Since becoming operational, there has been significant interest in the .md TLD. The wide adoption of .md, prior to launching a formal .md marketing campaign confirms the need and desire for a top level healthcare centric domain. The number of .md registrations continues to grow exponentially with this exposure.

    The leading adopters in the .md registry are:

    • Physicians
    • Medical Schools
    • Private Practices
    • Health Clinics
    • Drug Development Companies
    • Pharmaceutical Companies
    • Health Insurance Companies
    • Medical Laboratories

    Additionally, Fortune 1000 companies have adopted .md as part of their global brand marketing strategy. These include companies from the following industries:

    • Telecom
    • Banking and Finance
    • Entertainment
    • Media
    • Consulting
    • Automotive
    • Travel
    • Insurance
    • Retail
    • Technology

    About The Author

    Hans Peter Oswald
    CEO
    ICANN accredited Registrar Secura

    https://www.domainregistry.de/md-domain.html

    http://www.com-domains.com

    secura@domainregistry.de', 138, 'Why to Register md-Domains?, Domain-Names, Domain-Names articles, Domain-Names information, about Domain-Names, what is Domain-Names, Domain Name Information', 'Why to Register md-Domains? plus articles and information on Domain-Names

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    When Your Graphic Designer Costs You Money

    So how do you know when your graphic designer costs you financially and emotionally?

    When a file is not prepared correctly? When you go to press and have your media material produced in prints, and find out that the file was built incorrectly, then that''s the time when your graphic designer will cost you money.

    Many pre-press operators have complained about having to correct graphic designers work. To have a file prepared incorrectly can have drastic financial and emotional consequences to the owner. The time needed to rectify the problem can cause major delays and additional expense. This is due to the graphic designer''s understanding that his job is done when he produces the design that you require.

    It is therefore necessary for a graphic designer to understand the basic principle of what you see on screen may not be the same when it comes off the press. A designer should know how to correctly build a bleed; check that the panels fold correctly; and that color separation is well understood. The list goes on an on. If these issues are not properly addressed, the customer will most likely pay for additional costs because a print house or service provider will definitely charge extra for fixing the problem.

    When no press check is done? Not only that the customer would be paying dearly, he or she will also suffer emotionally when no press check is done. The job would definitely come out less or even worse than what the owner is expecting. The customer will be left with the frustration of having no alternative but to accept additional job for the revision of the graphic designer''s output. This is particularly stressful and definitely teeth-grinding when it is a last-minute job for a presentation or a trade show. The customer is left with nothing.

    When your graphic designer make more than a few major mistakes? Especially with regards to a website, a designer must be able to understand that it is not just optimizing images or putting text on a page and uploading it to a remote site. The graphic designer must understand how search engine optimization and basic HTML work. If not, well, the website may just be something for the drawing boards. And that would be another expense for the customer because he or she has to go back and re-design another website.

    So when times like these do occur, and your graphic designer cost you much money and emotional stress, it''s time for you to hit the high road and look for another. There are a lot of people working as graphic designers for the web and print. Many of them are well trained and understand what it takes to create a great and working media material. You just have to discern and look a little further for the designer that will give you your money''s worth.

    Granny''s Mettle is a 30-something, professional web content writer. She has created various web content on a diverse range of topics, which includes digital printing topics, medical news, as well as legal issues. Her articles are composed of reviews, suggestions, tips and more for the printing and designing industry.

    Her thoughts on writing: "Writing gives me pleasure? pleasure and excitement that you have created something to share with others. And with the wide world of the Internet, it gives me great satisfaction that my articles reach more people in the quickest time you could imagine."

    On her spare time, she loves to stay at home, reading books on just about any topic she fancies, cooking a great meal, and taking care of her husband and kids.

    For comments and inquiries about the article visit http://www.graphicdesignsunlimited.com', 242, 'When Your Graphic Designer Costs You Money, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'When Your Graphic Designer Costs You Money plus articles and information on Web-Design

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    What is a Domain Name and Where to Register?

    A domain name is an alias for an IP address. Now what is an IP address? An IP address is a numeric code that signifies where to look through the Internet for content. An example of an IP address would be 22.226.141.25. Rather than typing in a long and easily forgotten IP address, a domain name helps you by typing an easily remembered name to access the same site.

    For example, www.domainsatretail.com is a domain name that points to a specific IP address. People can remember a domain name such as www.domainsatretail.com much easier than they can a long numeric code.

    Domain names are everywhere as many use it everyday. Think of search sites. Google and Yahoo both have corresponding domain names www.google.com and www.yahoo.com. If you have ever sent an email you have used a domain name. For example when sending an email to user@sympatico.ca, sympatico.ca is the domain name.

    Now that we have a better understanding of domain names, we need to know which domain name to pick and where can we register it. The domain name chosen for a web site can be a very important decision of marketing your company on the Internet. Its quite easy to just say pick a catchy domain that everyone will remember to use and you are set. In most cases it is that simple and you are set on your way to register the domain. However, at times the domain name you want has already been taken. And then you must think of a secondary name that you wish to use that will be just as catchy as the first.

    OK, now you have picked your domain name you want. What is next? You need to choose a registrar for you domain name registration. There are many registrars who sign up and are available for the year, but you get no service from them whatsoever. Here are two domain name registrars that I would recommend for completing your domain name registration.

    1) Domains at Retail ? registrar that registers domain names. We provide great service and have 24/7 customer support. .com domain names are normally on sale for $8.75 US / year, however they are currently being run on promotion for $7.95 US / year. Visit Domains at Retail at http://www.domainsatretail.com for Cheap domain registration and excellent customer service.

    2) Domains at Cost ? excellent registrar with very competitive prices. I use this registrar for my .ca domain name registrations and renewals. They offer an excellent price ($14.41 CDN per domain name registration) and I am always able to get someone on the phone and my questions answered. Please Visit Domains at Cost at http://www.domainsatcost.ca for .ca Domain Name Registrations!

    Good Luck with your domain name registration process and your start to your online marketing!

    Michael Kralj is owner of Emenki Web Solutions and Domains at Retail. Emenki Web Solutions are web site designers and programmers based in Hamilton, Ontario, providing businesses with an informative and strategic approach to establishing an online presence on the web.

    Please visit Emenki Web Solutions & Web Design in Hamilton, Ontario on the web http://www.emenki.com

    Please visit Domains at Retail - Cheap Domain Name Registration on the web: http://www.domainsatretail.com', 138, 'What is a Domain Name and Where to Register?, Domain-Names, Domain-Names articles, Domain-Names information, about Domain-Names, what is Domain-Names, Domain Name Information', 'What is a Domain Name and Where to Register? plus articles and information on Domain-Names

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    Got a Small Business? Choose the Right Domain Name

    Choosing a domain name can be daunting. Research the subject (after all, you''re the type of marketer who researches, right?) and you''ll be hit with a landslide of opinions, most contradictory. There is, however, two points that everyone agrees on:

    Pick your domain before you launch your business.

    This is especially true if your market niche has lots of competition. Research your domain before you commit to a business plan.

    Don''t wait too long if you like a domain.

    While you''re researching, you''ll likely come across a couple of domains that attract you. You might be tempted to wait, since you haven''t finalized or refined your business plan. Don''t. A handful of domains isn''t going to cost you much at an affordable registrar like GoDaddy, and once they''re gone, they''re gone. Chances are you can even resell the rejects at cost, if not a profit. Or "develop" them with unique content and point them to your main site for extra traffic.

    Now that we have the easy part of the way, let''s wade into murkier waters.

    Q. Which TLD (top-level domain) is best?

    A. If you''re a juggernaut in the business world with a giant ad budget, the answer is dot-com (.com). If you''re a smalltime business struggling for search engine positioning, the answer is still dot-com.

    People do disagree on the value of a dot-com TLD. Some assert that dot-coms have no particular value in the search engines, which may be true.

    However, the fact is, if you haven''t yet seared your brand on the collective brow of the planet, dot-com makes you easier to remember. If you eschew dot-coms, then in some deep dark place inside, people will remember you as "that hard-to-remember URL with the ending that isn''t dot-com." What''s worse, if you pick an otherwise memorable domain ending in dot-net, -us, or (God forbid) -tv, some of your traffic will end up at that competitor who snagged the dot-com version of your domain. Okay, that''s settled. Now for the controversial stuff. Which is best: the "keyword" domain, or the "creative-genius, snappy and brandable" domain?

    Keyword Name vs. Creative-Genius Brandable Name

    A Keyword Name is the boring, workhorse kind of domain. You seem them everywhere. They bristle with hyphens: "best-anchovy-pizza-in-siberia.com." Or "super-labrador-accessories-and-golfballs.biz." On the face of it, they''re hard to brand. They''re hard to fit on business cards. They''re really hard to explain over the phone to Aunt Martha.

    On the other hand, a Creative-Genius Brandable Name is the sexy kind of domain. The successes are sparkling: Yahoo!, Google, Amazon.com. You can shout these URLs across the room and the other guy will probably get it right. But note: the dot-com road is littered with hip, snappy business who failed to brand their product successfully, or get listed high in the search engines. Now their URLs all point to the same page: "server not found ?"

    The debate rages on, but the first question you must ask yourself is:

    How will people find YOU?

    It was recently reported that "direct navigation" web traffic has started to outnumber search engine traffic. In other words, more people visit sites by typing in the URL directly than they do by combing search engines for results. So more gurus are recommending ''brandable'' domains.

    But think about this. As a small business owner, how will people find you? Word of mouth? Billboards on I-95? "Corporate sponsorships" on hockey arenas? Probably not: they''ll find you through search engines. They''ll type in "cheap purple widgets," and as a smart marketer, you will offer them a website optimized for the keywords "cheap purple widgets."

    Still, this doesn''t imply you should automatically pick a keyword domain. There are pros and cons to both types.

    BRANDABLE: ADVANTAGES

    The brandable domain is great for business cards. In fact, it''s nearly compulsory if you''re planning on offline marketing. In other words, if you''re printing up stationary at Kinkos, you want a brandable domain name.

    If you''re also a marketing genius, this is a fit challenge for your talents. Finding a memorable, apt domain to brand your business is something no software-driven suggestion tool can do.

    Most "hybrid" domains -- ones that are really crosses between keywords and brandable names -- are long gone. But if you create a unique idea for your brand, you can probably snag the dot-com name for yourself. Now all you have to do is burn that brand onto the world''s collective forehead. If you do, you''ll benefit from type-in traffic. That means that if someone hears about you, they can probably find you just buy typing in your domain.

    BRANDABLE: DISADVANTAGES

    The brandable name requires solid marketing skill, research and luck. Your name should be so catchy, it''s almost viral. It should also convey your actual business ? or you''ll have to work hard (often meaning, spend money) to associate the two. Your name should be "tested" on coworkers, cousins and dishwasher repairmen to ensure it has no undesirable connotations. Finally, your name should be available as a domain, and not suffer from competitors with similar domains. Sometimes, pulling all this off is difficult.

    KEYWORD: ADVANTAGES

    By keyword names, we''re not talking about the glorious generic keywords ? the one-keyword kings such as drugs.com or business.com. No, we''re talking keyword names you can afford.

    This is where you buy the domain name www.cheap-purple-widgets.com in hopes of getting a top search ranking for cheap purple widgets.

    Advantages are many. First, more keyword names are available. (They''re ugly, and many people feel an aversion to hyphens.) Also, they do help you place higher in the search engines. It''s true that search engines only give you a little credit for having a keyword in your domain, but "a little credit" counts.

    Second, keyword domains leave no doubt in the searcher''s mind about what you''re selling. If you decided to call your widget business "Ableeza," a searcher might not get at a glance what it is you''re selling, even if your rank is high.

    Finally, if you can get people to link to you, those links will be valuable. No matter how Webmaster Joe describes you, the link part will always say, "cheap-purple-widgets." This is a powerful search engine strategy for moving higher.

    KEYWORD: DISADVANTAGES

    You won''t get type-in traffic for a keyword name. You can''t really explain it across a phone. It won''t look pretty on a business card, and it''s almost impossible to pair up with a cute logo. But if search engine traffic is going to drive your business, the keyword name is worth a long, hard look.

    WRAP-UP

    Regardless of which type you choose, don''t play guessing games. If you go with a keyword name, use a search tool (like http://conversion.7search.com/scripts/advertisertools/keywordsuggestion.aspx to determine what keyword phrases people are searching on.

    If you choose a brandable name instead, test it out on a variety of real people first. Pay attention to their reactions. Reserve your domain early, since brandable domains go fast unless they''re very unique.

    In the long run, both types of domains can work for you, especially if offline marketing is an option and you have a knack for branding. Overall, though, the keyword domain is probably the easiest path to success for the small-business owner.

    About The Author

    Blake Kritzberg is a web designer and small business owner. Find more on domain selection, buying and selling at http://www.domain-aid.com.', 138, 'Got a Small Business? Choose the Right Domain Name, Domain-Names, Domain-Names articles, Domain-Names information, about Domain-Names, what is Domain-Names, Domain Name Information', 'Got a Small Business? Choose the Right Domain Name plus articles and information on Domain-Names

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    Public Domain - Internet Gold Mine

    With the advent of the internet and the ease of which information can readily be downloaded and compiled you would think that more people would realize that the public domain is a source of wonderful wealth that can be tapped into for huge profits.

    I have spent the last 4 years "discovering" little known secrets of this information that is readily available to those who know where to look. Or should I say "prospect". That''s exactly what it is. It''s Mining. When you mine the internet, you are not mining little rocks in a quarry or dredging a cold river looking for that elusive nugget of gold. You are searching for the gold of the future, and of the past. Information becomes your ore. You now become an information prospector. A "Millennium-Age Gold Miner."

    The tools of your trade are much different today than in the days of old. Your "pick-axe" has evolved into your mouse, and your "gold pan" is your hard drive. Your computer is the dredge and your internet connection is your "claim". In the old days when a prospector found gold he would drive a stake in the ground and this would become his claim. You are doing the same thing when you sign the contract for your internet connection. You are staking a claim to the largest source of wealth in the world. Public Domain Information.

    You transcend the boundaries of the physical world by entering a realm in which it is possible to find riches in the deepest recesses and crevices of the web. The public domain is the undiscovered country of the information age. It''s mysteries are deep as oceans and it''s knowledge as expansive as the universe. The public domain now becomes ultimate natural resource.

    Information has always reigned king since the beginning of time. There are millions of us who know not the sheer power and value of the information that is freely available to anyone who knows where to look.

    The new millennium, and the information-age is very much like the GoldRush of 1849 in which hundreds of thousands of people rushed westward in a stampede of gold seeking pioneers. Some were young, some old, some in between, but all sought a common goal. Gold. Only this time it is different, the gold we seek in this age is information, and it''s not mere thousands, but hundreds of millions people who are on this new quest blazing new trails and forging great new paths to wealth.

    Information is abundant and widely available. You can mine this gold at anytime, from any place in the world. You do not have to travel vast distances facing the perils of the land to stake your claim. All you need is a computer and a connection to the web. From anywhere in the world you are able to seek out, find, download, and refine your treasure from the warm and cozy comfort of home.

    Never before, in the history of man have you been able to procure such wealth so quickly. You are able to locate information on any subject in an instant, and your results are displayed before you faster than you could have ever imagined.

    Your "gold pan" quickly become full of the valuable information-ore. Each time you find a nugget it motivates you to find more. You become entranced with the new found riches and it almost becomes obsession. The desire to find more pulses through your veins like a hot drug, steadily increasing your craving for more. The more you find the more you want. It the realization becomes obvious that you have "Gold-Fever" and now you can''t stop searching for more information.

    This is what the public domain is. It''s an internet goldmine chock full of free information ready for the taking.

    Stake your claim!

    Eric Wichman is founder of PD Times a public domain resources site specializing in free resources for web content and references for webmasters, researchers, marketers, and businesses alike. Be sure to tell your friends about this great new resource for businesses using the public domain.', 138, 'Public Domain - Internet Gold Mine, Domain-Names, Domain-Names articles, Domain-Names information, about Domain-Names, what is Domain-Names, Domain Name Information', 'Public Domain - Internet Gold Mine plus articles and information on Domain-Names

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    A Great Banner Only Needs Simple Things

    To create your own great banner, you only need five (5) simple things:

    1. Size according to standards. Always keep to the standards. Having a bold, huge banner would look good and attract more attention than any graphic design ever would. Nevertheless, if everybody is doing it, what would be different about you then? As one designer have said: "I know that if your ad is slightly larger it may get more attention but if we all start doing this where will it stop." Sticking to the standards is quite the norm. Some sites would even require you to create your banner according to the regular standards of. So it is still better to design your banner this way than to revise it later on.

    2. Great content equals great banner. Aside from a great graphic design, your banner should also have content that equals your banner. This must be short, simple, and very direct- something that captures your objective and purpose. Most of all, it should be able to catch attention.

    Banner ad contents are made to be direct and short because there is simply not much room for a lengthy discussion of the information you want to get across. In addition, not everyone would want to read or try to read what you have written in there. So keep it at a minimum. Don''t over-indulge. Get the help of your friends and family to come up with what it is you want to say, but in a few words. You might even create a special saying that you could use to identify you from the others in your field.

    3. Color and animation that match. Your website should have color and animation that match in all the pages. The colors should be eye catching and easy to look at, while graphic design animation should be made simple and short for easy download. No matter how animated and catchy your banner, it would be lost to someone who has already clicked off the page before it could even be started. Just make sure that your ad downloads quickly on an accelerated connection. And always assume that different people have different connections. Some may have DSL; others may have a slower provider. Whatever it is, make sure that your download time is reasonable.

    4. A call that produces action. Contrary to popular belief, people are still highly susceptible to suggestions, and that according to studies, call to action words still work. So try to integrate call-to-action-words like "call now", "click here", or even "buy now". This would help you convert your site to income and fast return of investments.

    5. Critique from family and friends. A web designer once said that the best place to sample your web site would be your family and friends. They would be able to give you a positive or negative feedback just because they are the ones who would want you to succeed. Also, they wouldn''t be shy to tell you outright if you''re banner stinks. So go ahead and employ your lovedones to critique your design. It''s free anyway.

    Granny''s Mettle is a 30-something, professional web content writer. She has created various web content on a diverse range of topics, which includes digital printing topics, medical news, as well as legal issues. Her articles are composed of reviews, suggestions, tips and more for the printing and designing industry.

    Her thoughts on writing: "Writing gives me pleasure? pleasure and excitement that you have created something to share with others. And with the wide world of the Internet, it gives me great satisfaction that my articles reach more people in the quickest time you could imagine."

    On her spare time, she loves to stay at home, reading books on just about any topic she fancies, cooking a great meal, and taking care of her husband and kids.

    For comments and inquiries about the article visit http://www.graphicdesignsunlimited.com', 242, 'A Great Banner Only Needs Simple Things, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'A Great Banner Only Needs Simple Things plus articles and information on Web-Design

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    Why Dot-Coms Fail - a Webmasters Perspective

    Everyday we hear that another company goes out of business.

    When and why does a dot-com become a dot-bomb?

    After checking few dozen defunct companies, I think the main reasons for dot-coms failure are:

    • Poor business plan. In the last years, a lot of investment capital was spent on poorly planned companies that clearly couldn''t reach profitability.

    • Poor company promotion. This applies both offline and online. Two newspaper ads and word of mouth are not enough.

    • Poor financial management. Fancy offices, free food, does it ring a bell?

    • Poor Human Resources management. With lots of cash in their hands, many start-up companies hired too many people or, even worse, hired unqualified staff. The hiring of friends and relatives often returned no value on investments.

    • Errors in the company''s Web site. Sometimes hundreds of errors could be found in one Web page. Yes, those Web site builders should go back to school- if they ever went to school for HTML at all.

    I''ll focus my comments on the last reason:

    How Errors in the Web Site Can Affect the Company''s Health

    It''s clear that you can make money on the Web if you have customers. You have customers if you have viewers- "traffic" in the geek''s language. And you get traffic if your site is easy to find -- near the top -- in the Search Engine Results Pages (SERPs). That''s not so easy to achieve.

    First of all your site has to be indexed by the search tools: Search Engines and Web Directories.

    Although some Search Engines will eventually find your site by themselves, most of the time this only happens if somebody links to your site. In the case of a NEW site, having existing links is almost impossible. Rather than wait for links to be made, start a submission campaign.

    A big no-no is submitting a Web site using submission software. Using software of this type may be quick and easy, but some Web Directories and Search Engines do NOT accept automated submissions.

    It''s true that manual submission is a time consuming process -- you''ll have to read AND follow each Search Engines'' submission guidelines, to effectively perform the submission ? but it''s a necessary step.

    Most of the defunct sites I''ve checked had only a modest presence and visibility in the Search Engines.

    Let''s say that you submitted your site correctly, you waited a reasonable amount of time - usually few weeks ? for the Search Engines to process your submission, but your site does not appear near the top in the Search Engine Results Pages.

    You''re wondering why, right? Well, one or more of the following reasons might apply:

    1) Your submission was not accepted by the Search Engines. If you used spamming techniques, such as:

    • Repeating keywords in the keyword meta tag or using text in the same color as the background, some Search Engines might refuse to index your site.

    • Page redirection -- including cloaking -- or building artificial links farms can sometimes be seen as spam by some Search Engines. These links farms involve building Web pages for the sole purpose of creating links to the targeted site. For more about spam please read my article:

    "Search Engine Spamming Sucks!" [ http://www.web-design-in-new-york.com/articles.html ]

    Some Search Engines also have difficulty in indexing pages that use frames or Flash.

    2) Your submission was accepted, but your site is not listed in the Top 10-30. Because very few people check pages after the first 30 results, you want to be in the Top 10-30. There are many reasons why a site is not listed high.

    The most common reasons are:

    • The lack of your main keywords in the content of the page, in the Title tag and in the Description and Keyword meta tags. Ultimately it all depends of the Search Engines'' algorithm- the criteria used by the Search Engines to rank pages.

    • HTML errors. Examples include unclosed tags, unquoted attributes, improperly nested tags, missing the ALT attribute on images. Any of these will affect your site''s accessibility, reducing your potential client pool.

    A Web site with HTML errors can look fine in Explorer, strange in Netscape or Opera and totally unreadable in a text browser. Although Explorer has the largest market share, an important percentage of net surfers use other browsers. Don''t forget the more than 50 million people in the USA with disabilities. Many of the latter use text/voice browsers.

    Other Types of Errors in Web Sites

    Proper HTML coding is very important but the structure and the layout of the pages are equally important. I saw sites without ANY way to contact the company: no email address, no "contact page". I saw sites so crowded that it was almost impossible to find my way around. I saw sites with ugly color schemes. I saw a site so "heavy" that it took nearly three minutes to download the Home Page.

    According to statistics, users have very limited patience when it comes to loading a page. If after eight seconds they cannot see the page, they leave. And we all know what that means or the success of a Web site.

    I not only saw all those errors in sites that are now gone but I also found them in sites that are still alive, including, incredibly, some Fortune 500 companies'' Web sites.

    So Do We Dot-Com or Not?

    The answer is a resounding YES! But with one condition, learn from your predecessors.

    How can a dot-com become profitable? I don''t pretend to know ALL the answers. If I did, I would be millionaire by now.

    Advice for Forming and Managing Your Company:

    • Develop a sound business plan, with clear, credible ways to get to profitability. Venture capitalists are much more cautious than a few years ago. They invest less and are more selective in this risky business. They want value returned for their money. After all, statistics show that 9 out of 10 startups fail.

    • Handle your money wisely. Enough said.

    • Hire only the people you REALLY need and be sure ALL of them are professionals.

    Advice Regarding the Web Site that Supports Your Company:

    • Do the right thing when you prepare the Web site. Hire reputable professionals to build and promote your cyber adventure. If you already have a Web site, remember that a Web site can easily be redesigned and properly resubmitted to search tools.

    • Have your site designed according to W3C Recommendations - the Official HTML coding rules. Yes, this takes time and it''s much easier to use an HTML editor, but the results are much better when properly coded by hand. Watch your site''s accessibility and usability. Don''t forget to test and validate the code. Talking about testing, do yourself a favor: check the spelling on your pages.

    • Do not use spamming techniques. You might not be caught today, but one day the Search Engines OR your competitors will find you. Search Engines sometimes will use this reason to ban your site FOR LIFE.

    For more about spam please read my article:

    "Search Engine Spamming Sucks!" [ http://www.web-design-in-new-york.com/articles.html ]

    • Avoid gizmos: JavaScripts, Flash or frames. Bells and whistles will NEVER help your page'' ranking. In fact, it will hurt your site''s indexing or ranking in the Search Engines and will annoy most of your viewers. So, just don''t do it!

    • Have interesting content in your pages, content that grabs your viewer''s attention. No matter how beautiful your site is, no matter how much professional promotion you made, if the site doesn''t grab viewer''s interest, he will leave ? you guessed it -- to your competitors'' sites.

    Also, use the Title tag, the Keyword and Description meta tags in your HTML coding to list targeted keywords from the contents of your pages. This helps the Search Engines rank your site higher.

    • Promote the site thoroughly. Submit the site properly to Search Engines and Web Directories and pay special attention to the link popularity issue- contact Webmasters of related sites to ask them to include a link to your site. Yes, it takes time, but it''s worth it.

    So, let''s see: do we dot-com or not? You bet we do! There are tremendous opportunities on the Internet. Find your niche, follow the rules, work hard and you''ll make it.

    It will not be easy but if you believe in your dream and set realistic expectations, you''ll be successful.

    Good luck!

    About The Author

    Daniel Bazac is the Web Marketer for Web Design in New York, ( http://www.web-design-in-new-york.com ), a site design, Search Engine Optimization and promotion company. He''s been online from 1995 and he''s also a seasoned Internet Information Researcher. He can be reached at mailto:danielbazac@hotmail.com', 242, 'Why Dot-Coms Fail - a Webmasters Perspective, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Why Dot-Coms Fail - a Webmasters Perspective plus articles and information on Web-Design

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    Leave Those Links Blue!

    Don''t mess with those links! When you''re designing your site, you should leave your text links in their natural state--blue and underlined. We all want to be creative and not do the bland, expected, normal thing. We want to change our links to red, green, yellow, even black--anything but blue. And we have the urge to take off those underlines.

    Resist the temptation. It''s hard. But there''s a good reason to leave them alone.

    From the earliest days of the web, text links have been blue. People intuitively recognize that blue, underlined text is a link. They know they can click on it.

    The combination of blue and underlines means "If I click on this, it goes somewhere". We''re conditioned to recognize those distinguishing characteristics. We''re like Pavlov''s dogs--we see the link and instantly know what it means. There''s no time wasted in trying to figure out whether or not that particular word or phrase is clickable.

    If you mess with the natural appearance of a link, you lose that instant recognition. People have to stop and think (and often click) to figure out what your colors mean. I have watched countless people try to navigate websites and spend half their time figuring out what''s a link and what''s not. They have no way of knowing.

    In addition, people scan a page for links. They like to be active on the internet, and they like to know what they can do. When they recognize a link in your copy, it''s a clear signal of someplace to go. Visitors want to know what their options are. It''s not a good idea to make life difficult. They''ll appreciate coming across a site that''s easy to use and doesn''t try to confuse them (for once!).

    It is becoming more acceptable to use other colors for your text links, as long as they remain underlined. But if you can, it''s still best to use blue. This is because so many people use underlined, colored text on their sites that is NOT linked. Visitors have a tendency to get confused. They never know what to expect. With blue, it''s obvious.

    Some people have brought up the point that if we stick to the status quo, there will never be any improvements in the system.

    My answer: In a medium like the web, forward movement will never be a problem. The web continues to push ahead, regardless of whether your site jumps on the bandwagon or not. There will always be new growth, no matter what your site does.

    The question is, when is it appropriate for your site to adopt the latest fads? To answer that question, you must keep in mind your site''s purpose and your audience.

    If your site is technology oriented, and your visitors are technically-minded and on the cutting edge, then going for the latest trend is more appropriate.

    But if your site is focused on an average web user, it''s different. If you''re sellling a product/service, communicating information, or driving any specific action, you need to keep your visitors focused on that goal. You shouldn''t distract them with trying to learn a new set of skills and standards just so they can navigate your site.

    Never move faster than your audience is ready to move. At this point in time, people still struggle with being able to recognize links. A majority of people have a difficult time finding what they want. If they are still struggling, your site needs to accomodate them.

    As more and more people become comfortable with advances in technology and design style, it will be appropriate to incorporate those advances into your site. Just wait until your audience is ready.

    Final thoughts: If the context of your site makes it clearly obvious what is a link and what is not, it is sometimes permissible to use a color other than blue for your links. For this to work, your copy should have no colored text that isn''t linked (with the exception of headings) and no underlined text that isn''t linked. Only use another color if you are sure that visitors won''t have any trouble recognizing your links.

    The main point: Visitors shouldn''t have to think about what is a link and what isn''t. Whatever you can do that maintains instant recognition is great. Go for it!

    About The Author

    There are 580.8 million people online. Can they find your business? Jamie Kiley creates powerful and engaging websites that make sure YOUR company gets noticed. Visit www.kianta.com for a free quote.

    Get a quick, free web design tip every two weeks--sign up for Jamie''s newsletter: http://www.kianta.com/newsletter.php

    jamiekiley@kianta.com', 242, 'Leave Those Links Blue!, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Leave Those Links Blue! plus articles and information on Web-Design

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    Choosing Form Over Function Kills Your Site

    Never put form over function. Why? Because it''s crucial that visitors actually be able to USE your site. Everything you do must be designed to be as easy for the visitor to understand as possible. Everything should be functional first.

    If you put form before function, you sacrifice your visitor''s best interest for your own preferences. By definition, putting form over function means you sacrifice function--you make it harder to perform whatever task is supposed to be performed. You give up ease of use or simplicity in order to make it look nicer. Basically, you wind up with a lot of icing and no cake.

    Don''t get me wrong--form often accentuates function, just like icing accentuates a cake. Something that is visually pleasing often increases the usability by making it more attractive or by using visual elements to increase understanding. Creative design can often be used to make a task easier to perform. It can entice the visitor to take whatever action you want them to take.

    However, on the web, there are frequently contests between form and function. Designers make choices between whether to make something look nicer or make it simpler and easier to use. For example, these are common ways of sacrificing function:

    • Using an uncommon style of links that makes it hard to recognize the links.

    • Putting a textured background behind the copy, even though it will make the text harder to read.

    • Choosing a font color that doesn''t have enough contrast with the background color.

    • Using a font face that is difficult to read.

    • Using an uncommon name for a common link. For example, "Talk" instead of "Contact us".

    • Placing elements in unexpected places. Like putting the logo on the right side of the page or placing the main navigation along the bottom of the design.

    • Using a splash page on the site because it looks neat, even though it keeps visitors from getting to the real information in the site.

    • Using a lot of fancy images that make the page load more slowly.

    • Opting for a totally graphical design with no copy on the main page. Regardless of the fact that visitors won''t have a clue what the business is all about until they get further into the site.

    These are all examples of choosing form over function. Unfortunately, if your design looks great but is hard to figure out, your visitors will be gone. They don''t come to your site to admire the looks; they come to use the site--to find information or to accomplish a task. Anything you do to stand in their way is a no-no.

    Most of the time, a visitor''s attention span is about as long as snake fur. They have no patience. If you complicate their lives, they''re outta here. Other sites are ready and waiting to meet their needs, so there is no reason they should struggle through your site. If you opt for form over function, you''re likely to opt yourself right out of sales. Not good.

    When you''re designing your website, don''t think about looks first. Always make function a priority. Think about what''s going to be easiest for your visitors to use and understand. Then create an attractive presentation to accentuate it.

    About The Author

    There are 605.6 million people online. Can they find your business? Jamie Kiley creates powerful and engaging websites that make sure YOUR company gets noticed. Visit www.kianta.com for a free quote.

    Get a quick, free web design tip every two weeks--sign up for Jamie''s newsletter: www.kianta.com/newsletter.php

    jamiekiley@kianta.com', 242, 'Choosing Form Over Function Kills Your Site, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Choosing Form Over Function Kills Your Site plus articles and information on Web-Design

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    Is A Picture Really Worth a Thousand Words?

    The great debate: how much copy you should have on your site, particularly on the home page?

    Do you subscribe to the idea that a picture is worth a thousand words--and therefore images, not a lot of text, should be the main thrust of your home page? Or do words have more power to capture a visitor''s attention and compel them to buy--meaning you should aim for powerful copy?

    As a graphic designer, my natural inclination is to create graphically-rich, light text websites. Since I''m focused on what a site looks like visually, I like using impressive images, bold splashes of color all over the page, and not very much copy. The end result is an attractive, visually-appealing site, with very few words.

    However, I''ve learned that I have to balance this inclination with a cold hard reality: what appeals to me as a designer is not necessarily the same as what visitors need.

    The main problem with websites that don''t have any copy is that they fail to quickly and effectively communicate the three points that all commercial websites must get across: You must explain what your company does, what the benefits are of using your product or service, and why prospective customers should purchase from you.

    These important pieces of information can only be conveyed vaguely, if at all, through images. While pictures are often very useful in reinforcing a message, it''s difficult to succinctly drive home these important points solely through images.

    On your website, visitors want specifics, and they want them quickly. They want you to tell them exactly what you can do for them, and they want to know right now. You must specifically state what you do and explain how your product or service is going to make your customers'' lives better. You have to spell out why people should buy from you versus your competitors.

    Particularly on a home page, you must catch a visitor''s attention and give them a reason to stay on your site. If you don''t do this immediately, they''ll be gone.

    For this purpose, words are far more effective than images. In almost all cases, pictures cannot communicate the message nearly as specifically or quickly as well-chosen words can.

    It''s important to remember that the web revolves around information. People use the web to find out what they need to know, to be informed on topics that are important to them. That almost always means they are looking for text. They want explanations, answers, reasons, and motivation.

    I firmly believe that pictures and images enhance a website, but they should be used to provide a tasteful, professional frame for your copy, not replace it.

    It is true that web users are notorious for having short attention spans and not wanting to read large amounts of copy. However, the problem is that most of the copy on websites today is vague and not enticing. It''s focused on the company rather than the customer. So it should be no surprise that visitors avoid reading it.

    The solution does not lie in eliminating text-based communication; it means we have to work harder to capture interest with copy. People DO read copy that catches their attention.

    If visitors are met with paragraphs that are focused on them, that are rich with benefits, and that are formatted in easy-to-read chunks, they are much more likely to be drawn in and to act on your offer.

    Don''t focus strictly on graphics. Go for copy.

    About The Author

    There are 605.6 million people online. Can they find your business? Jamie Kiley creates powerful and engaging websites that make sure YOUR company gets noticed. Visit www.kianta.com for a free quote.

    Get a quick, free web design tip every two weeks--sign up for Jamie''s newsletter: www.kianta.com/newsletter.php

    jamiekiley@kianta.com', 242, 'Is A Picture Really Worth a Thousand Words?, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Is A Picture Really Worth a Thousand Words? plus articles and information on Web-Design

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    Immutable Laws Of Effective Navigation - Part 1

    The first immutable law of effective navigation: It''s gotta be readily available.

    Visitors should not have to hunt for your navigation or wonder where to find it. If you''ve done your job right, it will be right there when they are ready for it.

    The struggle in creating good navigation is to figure out what type of navigation the visitor is going to need, when he is going to need it, and where the most effective placement will be.

    Basically, you have to anticipate your visitors needs and have a solution ready.

    Here are four key areas where you can squeeze out the most effectiveness:

    1. Global navigation.

    Global navigation is a set of links to all the main areas of your site that is available on every page of the site in the same place. Global navigation is a must-have, because it gives visitors ready access to the key areas on your site.

    If you don''t have this type of navigation, visitors tend to get lost. They lose their ability to easily move around between the main sections.

    When you use global navigation, visitors develop a sense of familiarity with your site because the site is consistent. When they need to find something, they know right where to look for it.

    Global navigation should be across the top of the page or down the left side, since these two places are where visitors will look first.

    Also, it''s crucial that global navigation be in the first fold of the page. This means it needs to be visible in the first window the visitor sees before they scroll down. Since these options represent the most crucial sections of your site, it''s imperative that visitors see them immediately. Never put your main navigation below the fold.

    2. Spotlighted navigation.

    On many sites, there are a few navigation options that get the spotlight in the center of the main page. The concept is great--hook visitors with the key areas right up front.

    However, many people completely miss the boat because they focus on the wrong links. Frequently, they link to the company history or the mission statement.

    Wrong focus. Visitors don''t care.

    You have to concentrate on what''s important to your reader and what they want to see. What are the most important places visitors are likely to go on your site? Which pages are really crucial? Put those things front and center.

    As with global navigation, all spotlighted links should also be above the fold. This point might seem obvious, but I''ve seen quite a few sites recently that almost hide the important links. They are buried too far down in the site.

    One site in particular placed the two most important links at the bottom of the page, completely out of site. Big mistake: visitors just won''t see them.

    Although navigation usually shouldn''t be the primary focus of your page (that honor belongs to content), it should be given a prime position.

    3. Contextual navigation.

    Contextual navigation refers to links that give more info about something specific the visitor is trying to do.

    On every page of your site, you''ll have to anticipate the questions a visitor is going to have. Figure out what kind of additional information they might need. Then provide links to that information at the precise place that they will have the question.

    One good rule is that any time you refer to information on another page of your site or on a third party''s site, link directly to that info. Don''t make them hunt and peck trying to find it for themselves. Make it readily available.

    4. Bottom-of-the-page navigation.

    Whenever the visitor gets to the end of a page, they are left hanging. They have finished whatever it is they were working on, and now they need somewhere else to go.

    This is a critical moment, because it is terribly easy for a visitor to leave if you don''t give them somewhere to go. It is your responsibility to point them in the right direction.

    Never, never, never leave visitors without suggestions at the bottom of a page.

    If possible, you should try to decide on 1-3 places that the visitor is most likely to want to go next. Think about your most important goals for them. Then guide them in that direction.

    Always make sure there is at least one link at the bottom of a page.

    You must make it easy for visitors to do what you want them to do. Always ask yourself...

    Where are my visitors going to need a link and how can I make that link really obvious to them?

    About The Author

    There are 605.6 million people online. Can they find your business? Jamie Kiley creates powerful and engaging websites that make sure YOUR company gets noticed. Visit www.kianta.com for a free quote.

    Get a quick, free web design tip every two weeks--sign up for Jamie''s newsletter: www.kianta.com/newsletter.php

    jamiekiley@kianta.com', 242, 'Immutable Laws Of Effective Navigation - Part 1, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Immutable Laws Of Effective Navigation - Part 1 plus articles and information on Web-Design

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    Questions to Ask When Designing a Website for Clients

    Questions to ask when designing a Web Site for your client (s).


    "Excerpt from the book: Graphic Artists Guild, Handbook Pricing & Ethical guidelines Written by: Brent Parker

    These questions are a great tool to use when trying to develop your clients website. It gets down to the roots of web design, so there is a clear and precise understanding of what needs to be done. You can either make yourself a check list on paper for face to face talks or you can put it into Adobe PDF form, and have them download it from your website and fill it out later. It may seem odd at first, but in the long run it works out perfectly.

    GOALS

    • What is the client''s business and how will the client''s Web site advance it? What message is the Web site supposed to convey?

    • Who is the primary audience for the Web site? The primary age group of the audience? Their professions, disciplines, and interests? (Designers should warn clients that if the target is a broad-based, international audience, with potentially slow modems, old browsers, or expensive service, this might limit the design options.)

    • What are the secondary goals of the Web site? Is this an informational site or an avenue for internet-based marketing or revenue?

    • What subjects, in order of priority, does the client want to cover on the Web site? Have the client define at least five separate area of subject matter and state what''s unique about their business.

    ONLINE EDUCATION

    • Does the client understand the difference between the Web and an online email service such as America Online? The answer to this question is an indicator of the clients overall Web knowledge. If the client does not understand the difference, the designer may want to factor in time for basic Internet education

    • Does the client require a Web hosting account and/or dial up access? How many users? What user privileges would the client like?

    • Is the account only for email or does the price quoted allow for server space to host a Web site? How many megabytes of server space?

    • If the client already has an Internet account, is it with a true ISP or with an online service such as America Online? If the account is with an online service rather than a true ISP, extra costs or special arrangements may be needed to host the Web site.

    PLANNING

    • Who will give final approval of the project? If someone other than the clients'' team will have final approval, then the designer needs to make sure that person has Internet access and understands the Web.

    • What domain name would the client like? (.com, org. net etc?) What are two to three alternative domain names in case the first choice is already taken/

    • Are the client''s source materials in electronic form, and if so, does the designer need to handle file conversions? The designer may need to educate the client about how to submit materials in as consistent and compatible formats as possible. If necessary, the designer should provide the client with a variety of options and be prepared to do conversion''s

    • Does the site required advanced functionality, such as database functionality (Access, Filemaker Pro, Microsoft SQL, Oracle Server)? Does the site need to be coded in a special language such as Microsoft ASP or Allaires Cold Fusion?

    • Are there requirements for e-commerce, such as the ability to process credit card transactions, development of Shopping Cart strategies, survey forms, advanced configurator sales selectors, online games and interactive demonstrations, online chat and message boards?

    • Is the site to be hosted in-house or with another provider? If in-house, the clients information services department should be included in the planned meetings.

    DESIGN

    • Is the website to be designed from scratch, or is it a makeover of an existing site? If a makeover, does the client want any additions?

    • What look and feel would the client like for he Web site? The client should show the designer examples of Web sites, magazines, publications, or artistic works they like. Does the client have a specific genre, culture, or style in mind?

    • Are there any collateral marketing materials (brochures, publications, corporate identity programs, or posters), preproduction sketches, or media (CD-ROM''s, video games, records, or tapes) that the Web site should be consistent with?

    • Does the client desire graphics interactivity and/or multimedia (also involving content development and site mapping)? These typically include JavaScript rollovers and effects, animated GIF''s QuickTime or AVI movies, sound files, PDF downloads, Macromedia Flash animations, and interactivity.

    • Does the client need a new logo or new collateral marketing materials and media to be consistent with the new Web site? If so, these design services should be quoted in addition to and not as part of the Web site proposal.

    • Does the designer wish to negotiate a credit link that targets his or her home URL or email?

    FOLLOW UP

    • Does the client have the staff to respond to email? If not, the designer may need to explain that the client may develop a bad reputation in the online world if people don''t receive immediate responses.

    • Does the client plan to have in-house site maintenance, or does the client want the designer to do it? Designers considering site maintenance arrangements should look carefully at the ability of their own organization to do at least biweekly of monthly changes

    About The Author

    Brent Parker is the creator and Webmaster of Sprywebsolutions.com. Spry Web Solutions is based out of Las Vegas, Nevada. We specialize in web design, corporate identity, business documents and other great design tools. If you are a business start-up or thinking about starting one, we have a Corporate Identity pkg complete with 10-12 pg Website, 1000 Business cards, Letterheads and Envelopes all custom for one great "low" price.', 242, 'Questions to Ask When Designing a Website for Clients, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Questions to Ask When Designing a Website for Clients plus articles and information on Web-Design

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    Keep Your Navigation Highly Visible

    Effective navigation stands out. It''s clear, obvious, and highly visible.

    You''ll need to have a clear section of the page designated for navigation--one that a visitor will immediately recognize as the navigation area when he arrives at the site. Navigation should not necessarily be the prime focus, but it must be highly visible.

    On many sites, the main navigation is overly subdued. It sort of "lurks" on the page, but it''s not the kind of thing that really gets to a visitor''s consciousness. It gets drowned out because there is too much color or excitement in the rest of the page.

    Occasionally, this is ok. You may have some navigation options, such as a privacy policy, that need to be available, but don''t need to be emphasized.

    However, aside from those few exceptions, you''ll want your navigation to be used. So it will need a voice loud enough to be heard above the excitement of the rest of the site.

    Here are 4 tips to make sure your navigation stands out:

    1. Put it in a prime spot

    It''s all about positioning. Give your main navigation good placement at the top or left of the page.

    When visitors arrive at a page, they scan in an orderly pattern from left to right, starting in the top left corner and working down the page. So if your navigation is at the top or on the left, it''s going to be seen fairly quickly. Also, this is where visitors expect to find navigation, so they''ll be primed to notice it there.

    2. Use color

    Besides size, color is the best way to get something noticed on a page. You can use color very powerfully in drawing out your navigation.

    A very common technique is to place navigation options on a colored field, on a horizontal bar or a sidebar. This is effective because it creates a strong contrast with other elements on the page.

    Just remember, the brightest, most vivid, most saturated colors will stand out the most. You don''t necessarily need to use a strong color for your navigation, but you do need to look at how your navigation color mixes with the rest of the page.

    If you have a very bright site, pale colors in your navigation won''t cut it. But if the site is fairly subdued, even a hint of color to draw out your navigation will be plenty of contrast.

    3. Give it space

    If your navigation has a lot of clutter around it, it stands a smaller chance of getting noticed. In a busy situation, people do not notice detail. It''s very hard for them to pick out specific items. Think about the difficulty of trying to find somebody in a crowded room.

    Visitors will pick out the elements of your page that have the most breathing room. So be sure to leave plenty of space around your navigation. Don''t let other elements--especially other text--get so close that the navigation is crowded out.

    4. Separate it from ads

    If want your navigation to be noticed, keep it away from ads.

    People on the web are highly suceptible to "banner blindness". That''s a real condition in which people ignore anything that is associated with an ad. Since most people are not fond of ads they try to avoid them. So keep ads and navigation physically separated. Don''t let them get mixed together.

    Two key pointers: never put navigation above the logo. Since banners are frequently located in the center of the top of the page, that''s a prime spot to be ignored.

    Also, if you have a blank, empty white space between your logo and something on the right side of the page, be very careful about filling it with navigation. It will be confused with banners simply because of guilt by association.

    In addition to physically separating ads and navigation, you should make sure that your navigation doesn''t LOOK like an ad. Square or rectangular buttons and images at the top and sides of the page are especially problematic.

    For example, take a look at http://www.sendfree.com. Notice that the member login button is not very obvious as navigation. It has an ad-like appearance and it''s in an area of the page where visitors would expect to see an ad.

    Critically evaluate all of your buttons and images to make sure they won''t be mixed up with ads. Don''t leave any confusion in a visitor''s mind about where ads stop and navigation begins.

    Position, color, space, and separation from ads. There you have it--four tips for making your navigation stand out.

    About The Author

    There are 605.6 million people online. Can they find your business? Jamie Kiley creates powerful and engaging websites that make sure YOUR company gets noticed. Visit http://www.kianta.com for a free quote. Get a quick, free web design tip every two weeks--sign up for Jamie''s newsletter: http://www.kianta.com/newsletter.php

    jamiekiley@kianta.com', 242, 'Keep Your Navigation Highly Visible, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Keep Your Navigation Highly Visible plus articles and information on Web-Design

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    Keep Your Navigation Consistent!

    One of the single most important aspects of effective navigation is consistency. Why? There''s a simple reason.

    Visitors want familiarity.

    They are more comfortable and more trusting if they know things are going to remain the same from page to page. They have a certain sense of confidence from knowing what to expect.

    If a visitor can quickly become familiar with your navigation, it''s much simpler to actually navigate. And of course, that''s the whole purpose of navigation, right?

    Besides familiarity, there''s a second reason to be consistent. It helps your credibility.

    Consistency in your navigation helps you present a unified, cohesive image to your visitors. In other words, you look polished, well-thought-out, and on top of things. Your visitors get the impression that you "have it together".

    On the other hand, if your navigation is inconsistent, it reflects badly on you and your company. You''ll look disorganized and unprofessional.

    Here are 3 ways to maintain consistency in your navigation:

    1. Use global navigation (which is a set of your main links that appears on every page of your site in the same place).

    Global navigation is an absolute necessity. It ensures that visitors can always get to the main sections of your website quickly and easily.

    Global navigation options must be the same on every page. Many sites resoundingly fail in this area. Often, the order of the links varies from page to page, or some links are missing on certain pages. This confuses even experienced web users.

    2. Keep the appearance and placement of buttons and secondary links the same throughout the site.

    I recently ran across a site that used three completely different styles of buttons in as many pages. This variation blew any unified appearance they hoped to have. It also made it hard to recognize which graphics were links and which were not, since there was no consistently-used symbol for "clickability".

    On another site, secondary navigation options were on the left on some pages and on the right on other pages. That''s a no-no. Visitors will never be sure where to look for additional options, particularly since this site was visually busy. Don''t move links around from page to page.

    Link colors, button styles, fonts, and placement should be the same throughout the site. The goal should be for visitors to instantly recognize a link when they see it.

    3. Stick with conventional design standards.

    In addition to being consistent within your site, you also need to be consistent with other sites. Don''t get too far out on the fringe in trying new things.

    If you use a navigation scheme that''s completely different from what you see on most other sites, visitors will likely be confused. Make your navigation look and function like something visitors will be familiar with from other sites.

    About The Author

    There are 605.6 million people online. Can they find your business? Jamie Kiley creates powerful and engaging websites that make sure YOUR company gets noticed. Visit http://www.kianta.com for a free quote. Get a quick, free web design tip every two weeks--sign up for Jamie''s newsletter: http://www.kianta.com/newsletter.php

    jamiekiley@kianta.com', 242, 'Keep Your Navigation Consistent!, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Keep Your Navigation Consistent! plus articles and information on Web-Design

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    Tips On Effectively Organizing Your Navigation

    Not all links are created equal.

    While all of your links may be important, you must sort and prioritize to come up with an effective navigation scheme. Here''s what you should keep in mind:

    1. Sort your links

    Your links should be organized according to their relationship to each other. Any time you can find a way to divide your links into two or more categories, do so.

    If you have more than 5 or 6 links, categorizing becomes very important. Try to find some natural groups. For example, suppose you sell widgets, and your site has this set of links:

    • Mini widgets

    • Multi-colored widgets

    • Discounted widgets

    • Contact us

    • About the company

    • News

    Your major categories are:

    • Products

    • Company info

    When you separate the two sets of links according to those major categories, it becomes much easier to sort the available information.

    The simple reason is that a choice between two items is less complex than a choice between 6 items. It''s the principle of dividing and conquering.

    Take a look at the following site:

    www.adobe.com

    Notice the four main categories--Products, Resources, Support and Purchase. These four categories help visitors narrow down at a glance which area they need to look in to find the info they want.

    Imagine if all of those links were lumped into one long list. How much harder would it be to figure out where to go?

    Often, you might not have clear-cut categories. For example, you may have three links that all go together in one category (such as "Products"), plus several more miscellaneous links. Even if the miscellaneous links don''t fit conveniently under one category name, you can still group your links. Put the three product links together, then all the miscellaneous links in a separate place.

    2. Prioritize your links

    Hopefully, you have some idea of what you want visitors to do on your site. Your site should be designed to drive a specific action--in other words, get visitors to do a specific thing.

    Once you''ve decided what your primary goal is, your navigation should reflect it. The links that pertain most closely to your main goals should be emphasized the most. You need to guide the visitor in the direction you want him or her to go.

    Prioritize. Ask yourself the question, "What is most important?" What do you really want to accomplish? (I''ll give you a hint: "About the company" should not be a top priority link.)

    Here are several examples of sites that prioritize well:

    www.fleet.com

    On the home page, you''ll see three main links. These links are geared at attracting the company''s major types of customers. All other links on the page are much smaller.

    www.atomz.com

    On this page, it''s clear that the company wants visitors to click on one of their three product links: Publish, Search or Promote. The site does a good job of getting attention and guiding the visitor in a specific direction.

    www.columbiahouse.com

    Right from the beginning, it''s obvious that the company wants visitors to join one of their three clubs. All other links are relegated to the bottom of the page.

    By carefully prioritizing, these sites are able to narrow down the choices and make it more likely that visitors will head in the direction they want them to go.

    About The Author

    There are 605.6 million people online. Can they find your business? Jamie Kiley creates powerful and engaging websites that make sure YOUR company gets noticed. Visit http://www.kianta.com for a free quote. Get a quick, free web design tip every two weeks--sign up for Jamie''s newsletter: http://www.kianta.com/newsletter.php

    jamiekiley@kianta.com', 242, 'Tips On Effectively Organizing Your Navigation, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Tips On Effectively Organizing Your Navigation plus articles and information on Web-Design

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    How To Boost Your Chances at Having a Successful Web Site

    New Web sites are springing up online by the millions. However, when they don''t reach a level of success, the Web site owners assume that they can''t make money off the Internet.

    Wrong.

    The one thing that is important to know, however, is that you do have to work to make money online. Just like having a regular offline business, the online business needs to be taken care of, the Web site continually updated, and the customers made to feel safe and secure when doing business with you.

    So, let''s devote this article to simple things you can do to have a successful online business. Remember that books have been written on this subject, so this article won''t be all inclusive by any means.

    But, for the average Web site owner, it will give you simple steps to take to turn your online business down the right path toward achieving success.

    Future of the Internet --

    In January of 2003, Roy H. Williams, who is widely known and respected as the "Wizard of Ads," finally declared, "Now is the time to get in." For years, Roy has been watching and predicting the Internet''s future. Back in 1996, he declared, "The Internet is a baby born premature." He even predicted the great dot com crash that we''re still recovering from.

    So what does Roy have to say about the future of the Internet? Roy says that the buying public has finally figured out how to use the Internet and what it''s good for: specifically, "information gathering and features-based comparison-shopping."

    What does Roy suggest for Web sites today?

    1. Ignore heavy graphic sites and focus on providing information for your visitors.

    2. Build confidence by interacting with your Web visitors and anticipating and answering their questions.

    3. Don''t think "advertising" ? think information delivery.

    4. Focus on Web site architecture (a simply designed site) and exceptional writing.

    5. Help your visitors find what they''re looking for within a few minutes of landing on your site. If you make them hunt for information, they''re gone.

    For more information such as what was mentioned above, subscribe to Michael Campbell''s newsletter. Michael is one of the most well-known Internet marketers, and his newsletter is exceptional. http://www.internetmarketingsecrets.com

    For more information about Roy H. Williams and his advertising philosophies, visit: http://www.newsbios.com/wizard_of_ads.htm

    So, with Roy''s predictions in mind, let''s look at some ways to make our Web sites stronger, more visible, and have a better chance at being successful.

    Purchase your own domain name ?

    Having a professional image is very important on the Web, and it begins with having your own domain name. Having your Web site located at AOL or one of the free Web hosting companies takes away a level of professionalism.

    Let''s face it: purchasing a domain is cheap! Did you know that you can purchase a domain name for $21.95 a YEAR?? That''s it! From there, you''ll want to use a professional hosting company, which will provide an address for your Web site. Combustion Hosting will be glad to take care of purchasing your domain name for you, moving your "old" Web site to their location, and hosting the site for you. Their rates to "host" your domain begin at only $15.49 a month, which is an excellent price. "Hosting" a domain simply means to provide an address on the Web for your site. http://www.combustionhosting.com/moreinfo

    Naming your domain ?

    Before you rush off to purchase a domain, let''s talk for a minute about naming your domain. Most businesses want to name their domain after the name of their company, which is understandable. However, if you can name your domain using keywords that people might be searching for when looking for the products or services you provide, you''re giving your site a small edge with the search engines.

    For example, if the name of your company is Simply Southern, and if you purchase the domain name simplysouthern.com, you''re not using any keywords in that domain name, and someone seeing that domain name will have no idea what your site is about.

    So, why not purchase simply-southern-catering.com, which will give the engines (and your visitors) a keyword phrase that describes your site: catering.

    Your e-mail address --

    When you set up your own domain name, be sure to use that domain name in your e-mail address, such as:

    Robin@searchengineworkshops.com

    Again, this adds a level of professionalism to your business. In my case, I have an e-mail address through my local ISP, which is how I access the Internet. I use a nickname in that e-mail address. Therefore, rather than use that e-mail address, it would be better for me to use the above e-mail address that''s connected to my domain name and online business.

    Professional image ?

    When you have a Web site, you want to portray a professional image. You want your visitors comfortable enough with your online business to purchase whatever it is you''re selling.

    So, don''t let your 12-year old nephew design your Web site with cutesy graphics of cartoon characters. Instead, have it designed by a professional. To save money on Web design, you can always have the designer create the main page of your site and maybe one or two interior pages, and then develop a "template" for you. Templates are "skeleton" Web pages containing just the basic design, and you can then cut and paste the rest of your pages into the template and finish up the site yourself, if you''re comfortable with working on your own site.

    If you have a software program that allows you to create and work on Web pages (which is called an HTML editor), you may be able to find templates for that program that will allow you to create your own site with a professional look. FrontPage is an easy to use HTML editor that is just like working with a word processing program. If you can use Word, you can use FrontPage. At the URL below, you''ll find a huge assortment of templates that were created just for FrontPage, which would make creating your own site very easy. http://www.thetemplatestore.com/frontpagetemplates.asp

    You can also read this article about FrontPage, which contains a link to an online tutorial for learning how to use the program. http://www.searchengineworkshops.com/articles/FrontPage.html

    Or, if you''d rather have someone else create your Web site for you, look in your yellow pages and find someone locally. Or, try Look Sharp Designs, which will create Web sites for a very reasonable price. And, their designer also knows how to create Web sites that are "search engine friendly," which is a big consideration when looking for a Web designer.

    http://www.looksharpdesigns.com

    Web site design ?

    If at all possible, keep your Web site design very simple. Don''t use frames, excessive graphics, database-generated pages, Flash home pages, or lengthy JavaScript. Each of these design strategies can present problems for you when you''re trying to get a good ranking with the search engines, which is where you''ll probably get the majority of your traffic.

    So, if you hire a professional Web designer, make sure he or she knows that you want the design kept simple.

    Let''s face it ? when YOU go to a Web site, you would much prefer a simple Web site, wouldn''t you? You want to find what you''re looking for quickly and easily. You don''t want to have to spend time trying to find something. And, you don''t want to see a Flash movie that crashes your computer or that keeps you from getting into the site where the real content is. You want the CONTENT!

    In fact, one study shows that Americans experience "search rage" if they don''t find what they''re looking for within 12 minutes.

    Keep that in mind when you''re designing your own site. Use simple, clear navigation. Include a site map that has links to all of the pages in your site. This site map is valuable to both your users and the search engines.

    Keep graphics to a minimum, and only use them when you want to point the eye to a certain location.

    When you use graphics, here''s something else to consider.

    Let''s say that you are a real estate agent, and your home page is covered with your awards, a picture of you, and maybe the logo of your company. Do you think your visitors care about your awards or your picture? No! They want to see pictures of the houses you''re selling! They want to learn about the schools in that area or the crime rate. They want to see a mortgage calculator. They want to see content! Put yourselves into the shoes of your visitors, and think about what your visitors want to see, not what YOU want to show them.

    If you use a picture of a house on the main page of your site, use a picture that has a happy, smiling family in front of the house, obviously pleased with the new home that you''ve sold them. The visitors will automatically put themselves into the picture with the happy family, and they''ll be more receptive to becoming a potential home buyer. But, just a picture of a home on the main page of your site doesn''t evoke those emotions.

    Or, if you sell toys, don''t just have pictures of the toys. Have pictures of smiling children playing with the toys! Appeal to the emotions of your Web site visitors.

    Keep in mind another thing regarding graphics. The search engines can''t "see" the graphics. So, if you have a page that is loaded with graphics, there''s no way that the engines can know what the page is about. Therefore, offer a paragraph or two of text above the images that describes what the page is about. Give the engines something to index, and your pages will have a better chance of visibility in the search engines.

    Build valuable content --

    When people come online, they generally aren''t looking to buy something. Instead, they are looking for information. Consider your own Web site. What information can you provide that would help attract visitors (and search engines) to your site?

    Let''s say that you have a local store that sells TV''s. Could you create content that would be beneficial and possibly provide cost savings to your Web visitors? For example, are there any little tips you could offer to extend the life of a TV? Or, could you write content that focuses on the latest innovations in TV''s? What about a page that deals with the history of television? The more content you build, the stronger you''re making your Web site, and the better chance you have that the visitor will return. Plus, as a huge bonus, the engines love a content-rich site, so you''re boosting your chances at better search engine rankings.

    Remember that you''re also "introducing" your online business to these visitors. You''re creating name recognition and credibility. So, when the visitors are in the market for a TV, won''t they consider an online business that they can trust? Make it your goal to be that online business!

    More to come later

    As you can see, we''ve just scratched the surface when it comes to having a successful online business. In the next month or so, I''ll cover more tips, which I hope will help you turn your Web sites into true online businesses that will make you some money.

    In the meantime, you may want to take some training that will help boost your chances at achieving online success. Here are a couple of choices:

    Search Engine Workshops offers on location workshops in search engine marketing to both beginners and advanced folks. These workshops are held in various locations across the globe. http://www.searchengineworkshops.com

    The Academy of Web Specialists offers online courses in search engine marketing, where you can take beginning or advanced classes online in the comfort of your own home. http://www.onlinewebtraining.com/courses.html

    Copyright 2003 Robin Nobles. All rights reserved.

    About The Author

    Robin Nobles, Director of Training, Academy of Web Specialists, (http://www.academywebspecialists.com) has trained several thousand people in her online search engine marketing courses (http://www.onlinewebtraining.com) and is the content provider for GRSeo software (http://www.se-optimizer.com).

    robin@searchengineworkshops.com', 242, 'How To Boost Your Chances at Having a Successful Web Site, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'How To Boost Your Chances at Having a Successful Web Site plus articles and information on Web-Design

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    Facts You Should Know About Web Site Design and Search Engine Optimization

    1. Web site File Structure / File Naming

    • Most search engines do not recognize beyond two directory levels.

    • Make sure to name your files and directories with keywords.

    • Don''t separate keywords using the underscore instead use hyphens.

    • File names should be not too long.

    2. Load Time

    • If a page doesn''t load in 8 seconds, Web site will lose 1/3 of the visitors.

    • Images and Graphics -Image optimization will help to improve the load time. Images can be optimized using the "GIFBOT" image optimization tool (http://www.netmechanic.com/accelerate.htm)

    3. Browser Compatibility / Screen Resolutions

    • Make sure the all the web pages are compatible with the latest versions of Internet explore and Netscape. (Eg: IE 4.0 and above, Netscape 4.7 and above)

    • Screen resolution is very important. Compatibility in 800 and 1024 resolution is a must.

    4. Site Map

    • A very important page on a web site.

    • Search Engine spider''s prefers Site maps.

    • Name the Site Map page-using hyphen (site-map.html).

    • Make sure the site map has links to every page of the web site.

    • Use key words on the anchor.

    • Try to describe the links with two or three lines.

    • Give a link o the site map from all the pages of the site.

    • Keep the site map simple with no or few images.

    5. HTML Validation

    • Make sure the coding is done according to the W3C standards. (http://validator.w3.org)

    • Search engines are constantly rewarding web sites that utilize clean and validated HTML.

    • Validate the HTML coding using the "CSE HTML Validator" before the site goes live. (http://www.htmlvalidator.com/)

    6. Custom 404 Error Page

    • Through the custom 404 error page, make it easy for the users to find where they want to go.

    • Use HTML links and include a search box.

    • For information on how to create custom 404 pages for every type of server, visit the 404 Research Lab (http://www.plinko.net/404/). The site also features many examples of custom 404 pages.

    7. Cascading Style Sheets (CSS)

    • Cascading Style allows Webmasters to control Web page design parameters, such as margins, font/typeface appearance, link appearance, colors, and placement.

    • CSS decreases download time. Style sheets alone don''t matter to the search engines.

    8. Using JavaScript / Frames / Flash

    • JavaScript - JavaScript is not search engine friendly and not important to the engines, so move it to a separate .js file.

    • Frames ? Try to avoid using frames. In a situation of using frame make sure to use the Tag. Frames must be navigational within the frames. Include an option to use the site with or without frames. And, use JavaScript to keep frames intact.

    • Flash ? Search Engine spiders cant read the flash (Except Fast.com). Anyway Flash can be used for demos and presentations.

    • Layers ? It is recommended not use layers.

    9. Font Styles and Colors

    10.Title / Meta Key Words / ALT tags

    • Title / Meta Key Words ? Title and Meta key words play an important role search engine optimization.

    • ALT Tags ? It is important to have an Alt tag to each and every image.

    About The Author

    Rajitha Dahanayake is the Senior eMarketing Analyst of Reservations Gateway Inc. He has over 3 years experience in search engine optimization and Web Marketing.

    rajitha@rezgateway.com', 242, 'Facts You Should Know About Web Site Design and Search Engine Optimization, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Facts You Should Know About Web Site Design and Search Engine Optimization plus articles and information on Web-Design

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    Website Re-Design?

    My site is working fine. The links work. Content is added regularly. We have new features. Why does my company need a re-design?

    Those are all great things. Sites should be updated regularly, have new features added, and by far have working links. However, as the site grows it soon outgrows its foundation. Leading to an unorganized use of content, poor usability, and eventually chaos. A re-design is a perfect opportunity to take an inventory and put things back on track. It will also allow for a better user experience.

    New Foundation

    With any re-design it is a great time to do a little rethinking. Looking at the current site a question needs to be asked. What is it that people want when coming to my site? By understanding what it is people are looking for from your site you will be able to better position that information within the architecture of the entire site.

    Judging by the Cover

    The old adage "Never judge a book by its cover" doesn''t apply to your website. Users to your site make quick and often harsh judgment calls within seconds of viewing your homepage. By making outstanding first impression with a crisp, clean, professional look the user gets a sense of trust from the company behind the site.

    Follow the Leader

    Your site could have the exact information a specific user is looking for. However, if it takes too long for them to locate it chances are they will go somewhere else to find the information. By making your site as user friendly as possible you will be able to guide the user to specific areas of content. Bringing content that is hidden under multiple clicks to the forefront makes it easy for a user to locate. As well as, leads the user to other areas of your site that they might not have known about.

    New Experience

    New features can dramatically improve the user experience. Online calendars that allow a user to register for events are a perfect example of how a simple feature increases the value of a site. No longer does the user have to call or mail in an RSVP card. As such, the company doesn''t need a person to answer the phone for every registration.

    Cheapest Employee

    Your website could be your cheapest employee. It has already been mentioned that your site could make your day-to-day tasks a think of the past. By adding features to your site that help educate your user base, ehhance marketing efforts, as well as, develope a sense of who your users are you are in reality making your site work harder for you. The simple fact is that you have a site. Why not make it work harder and do more for you and your company? An offshoot of adding features like this is that your users have more interaction with your site and your company.

    Your Future Customers

    The whole goal of a re-design is to create a better experience for your users. There are many approaches to attain such a goal. Maybe it is a new look, a revised navigation scheme, or a complete overhaul. Whatever the outcome, your site should reflect the company behind the site and insure a sense of trust with you future customers.

    About The Author

    The talent behind Small Farm Design''s creative endeavors is Craig Kistler. An award-winning designer with years of experience in graphic design, print advertising, illustration, identities, and web design.

    ckistler@smallfarmdesign.com', 242, 'Website Re-Design?, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Website Re-Design? plus articles and information on Web-Design

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    Business Opportunity for Graphic Designers

    As a graphic designer, you are sitting on a gold mine. You have a skill other people do not have, and you can use that skill to earn a good living.

    But, it''s very sad to see most experts in graphic design work for others.

    It''s time for a change!

    Let me tell you a secret.

    With the power of Internet, you can start an online business, and make as much money as you can, without having to quit your day job.

    It doesn''t matter whether you''re a professional designers, or just a normal graphic application user, you can tap into a very lucrative graphic design business you can run from your home.

    No, I''m not talking about creating a complicated design for big companies. I''m talking about a very simple design you can do in just 30 minutes and charge business owner between $40 - $90 (or more) per job. You''ll be amazed to discover that you''re going to do a very simple project, which is very high in demand.

    What business am I talking about?

    Introducing...

    How to start an online business in virtual product cover design.

    Here are some facts you should know:

    1. Internet has enabled many people to start their own online businessess. And among the hottest products & the easiest to sell is information product. Everybody needs information, and people are willing to purchase if it can solve their problem.

    2. Besides information product, software is among the hottest products to sell. No wonder the richest man on the earth is selling software!

    3. In order for these kinds of products to sell well on the Internet, 3D virtual representations are needed for the customers to see before buying them.

    As a graphic designer, you can provide your service to these business owners by creating virtual covers for their products. Examples for these covers are e-book cover, software box cover, CD covers, e-zine cover & newsletter cover.

    You can charge between $40 - $90 for 1 design. Imagine how much money can you make simply by designing these covers?

    Here''s an idea how you can add value to your service and charge more:

    Besides designing product cover, you can also design matching website header, footer, background image, and order button.

    A typical website selling ebook has the following graphics:

    - matching header graphic

    - product cover

    - order button

    - matching footer graphic

    This is considered a complete project. You can charge between $90 to $150 for a project.

    Who is going to be your customer?

    It''s obvious. Every marketer who sell information product owners may become your clients. It doesn''t matter whether the products they offer are for sale, or just to give away, they''ll need virtual covers for the products.

    How & where to find the customers?

    Here are some ways you can follow to find customers:

    - Promote your service at classified site.

    - Promote your product through your signature in email and forums.

    - Go to Google, and search for ''Internet marketing forum''. You''ll find many product owners there.

    - Promote your service at Google via Google''s pay-per-click advertising program, called Google AdWords. You can get a customer from as low as $0.05. However, for you to promote your business effectively on AdWords, you need to have a good guide. Here''s an excellent resource how you can advertise properly on Google: http://www.virtualcovercreator.com/adwords/

    How to get started?

    Of course, as a new player, you''ll have to compete with other product cover designers. Here are some powerful tips you can get started fast:

    1. Introduce your service by giving away, let''s say, 5 FREE cover designs. In return, ask them to provide testimonials on your service. This will boost your credibility. Hence, more sales.

    2. Create a website for your service. List down your offer, put customers testimonial, and don''t forget to have a page for your design showcase.

    3. Offer a discount for members of an Internet Marketing forum that you visit.

    4. You''ll need to open a PayPal account to accept payment. An alternative way is using ClickBank or 2checkout.

    You are now ready to take order.

    How to save time and earn more.

    The easiest and fastest way to create product covers is by using Photoshop Actions. Some called them Action Scripts. Actions are some sort of plug-ins that automate the cover design process.

    Basically, here''s how they work:

    - Run Adobe Photoshop

    - Load the Actions into Photoshop

    - Click on a button to run the Action

    - Edit the template with relevant images & text to suit your need

    - Click on another button, and your flat cover will be transformed into 3D cover, automatically.

    Here''s a site where you can find Photoshop Actions for ebook cover & software box cover: http://www.virtualcovergenerator.com

    Imagine how many covers you can create in a day? And the best part, how much money can you earn in a day?

    Mohd Fairuz maintains a website on ecover design resources. On his site, you will find software, templates & articles related to ecover design. To learn more how your can create amazing ebook cover or software box cover, go to his website at: http://www.virtualcovercreator.com', 242, 'Business Opportunity for Graphic Designers, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'Business Opportunity for Graphic Designers plus articles and information on Web-Design

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    How To Give Your Business Credibility

    Let''s face it. Buying products and services from the Internet can be a bit intimidating.

    You may have no idea where the online merchant is located. You may not know how safe your personal and credit card information will be.

    You may be unsure if you''ll even get the product or what to do if the product is broken when it arrives at your door.

    These types of concerns are what you are up against when you sell products from a website.

    Here some tips to build credibility with potential customers.

    1. Include all your contact information on your homepage. Your phone and fax numbers, e-mail address, etc. List the hours you''re available to take customers'' phone calls.

    2. Offer a money-back guarantee. This is a must, especially if you''re selling higher price items. Mention your guarantee at least a couple of times in your copy.

    The more details you give about your guarantee the more comfortable your prospect will feel. Your guarantee should be valid for at least 30 days after the purchase and it''s best to have a "no-questions-asked" return policy.

    Be prompt in refunding the customer''s money

    3. Tell your site visitors how their credit card and personal information will be protected if they buy from you.

    Do you use a secure,encrypted server to process their transaction? Tell them. I have this info spelled out right below the "Buy Now" button on my website.

    If you use a online credit card processing company like PayPal, be sure to include the credit card buyer protection policy and merchant verification process. People want to know how they''ll be protected against credit card fraud.

    My credit card processing company, PaySystems (http://www.revecom.com) has a 100% guarantee against credit card fraud. Customers can click on hyperlink to read the guarantee before they actually fill out any credit card and personal information.

    4. Use testimonials from satisfied customers. Nothing helps sell a product like a happy buyer. The more detailed the testimonial the better. Be sure to get your customer''s permission before you quote him or her in your marketing material.

    Always use the customer''s first and last name, company name and title (if applicable) and their location.

    I think you''re less likely to believe a testimonial if it''s just signed "J. Doe" instead of "John Doe, President, XYZ Company, Houston, Texas."

    5. List your credentials or experience on your website or in your ezine. Again, the key is the more a customer knows about who they are dealing with, the more assured they going to feel doing business with you.

    By putting these suggestions into action, you''re bound to have a happy group of customers. And good "word-of-mouth" is the cheapest, and most effective form of advertising.

    About The Author

    Dave Coyne is a marketing consultant and information publisher. Get his FREE Report: "How to Run A Home Based Business And Never Create A Product, Write An Ad, Or Talk To Anyone." Send an email with REF006 in the subject line to dcinfobiz@GetResponse.com', 242, 'How To Give Your Business Credibility, Web-Design, Web-Design articles, Web-Design information, about Web-Design, what is Web-Design, Web Design Information', 'How To Give Your Business Credibility plus articles and information on Web-Design

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